蓬塔卡納華麗優雅度假村-全包 (Majestic Elegance Punta Cana - All Inclusive)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Great stay

First off, I love Majestic Resorts. We have been to all of them except the newest one, Majestic Mirage in Costa Mujeres, MX. Our favorite is the Majestic Colonial, but they are doing a major renovation right now and I can't wait to see it when it is finished. The Excellence in PC needs some major work, especially the swimming pool. So many tiles are coming off. They need to drain it and fix it. The buffet is a lot smaller than the other resorts too. They need better activities at the main pool, not driving for Dominos! The steak house was amazing as was the Japanese. I love that you can book thru the app here. Overall, we will be back to Majestic, but just not to the Elegance in Punta Cana.

We had an amazing stay at Majestic Elegance Punta Cana! 🌴☀️ From the moment we arrived, we felt welcomed and well taken care of. The resort is beautiful, clean, and very well maintained, and the beach is absolutely gorgeous. The staff were friendly, helpful, and always made us feel comfortable. We really enjoyed the food, drinks, pools, entertainment, and overall atmosphere. There were plenty of options to enjoy throughout the day, whether we wanted to relax by the beach or have some fun around the resort. The rooms were spacious and comfortable, and the all-inclusive experience made our vacation relaxing and stress-free. We traveled there to enjoy a memorable getaway, and Majestic Elegance definitely delivered. Overall, we had a wonderful experience and made some great memories in Punta Cana. ❤️🌊 We would happily recommend Majestic Elegance to anyone looking for a beautiful all-inclusive resort in the Dominican Republic, and we would definitely love to come back again!

Tengo el placer de decir que es mi septima vez en este hotel maravilloso, donde siempre amo regresar.

great location every thing was clean and fresh

Clean room and staff was wonderful.

Bathroom shower handles were loose could fall on your feet... we didn't want a repair man in our room during our stay so I didnt report it (I forgot to mention it in our leave), people makes the difference, kind and provided good service, good food 24/7, swiming pool missing tiles which doesn't help on the Hotel's image, the room service door wasnt working so we didnt order anything (maybe to discourage people from doing it?, room was clean mostly, but on the last day I noticed a little spider next to a secondary bed so I assume they didn't clean that well, recreation staff did a great job, half of cocktails we ordered were mostly ice, but all and all it was a pleasant stay, we spent most time on the beach and swiming pool.

We had a beautiful time at the Majestic elegance hotel . The staff was amazing and the entertainers when beyond to please everyone, definitely would go back !!!

I stayed at this resort before COVID, so I returned expecting some changes. Unfortunately, the property has clearly aged and is in serious need of renovation and better maintenance. There were stray cats roaming everywhere, including around the tables and dining areas. The beach had so much seaweed that it was almost impossible to get into the water. We walked along the beach and saw neighboring resorts actively clearing theirs, while this resort seemed to do very little. The overall property felt neglected. The grass wasn’t well maintained, the hallways were dirty, and my first room was dirty upon arrival. Housekeeping never properly cleaned during my stay,they only made the bed. It also took about two hours to get moved to another room. The rooms are spacious, but the lack of maintenance is obvious. Even the walls had mismatched paint, and my pool view room had missing pool tiles and peeling paint. The beach and pool chairs and stained cushions throughout the resort also need to be replaced. One evening, the buffet unexpectedly closed for dinner without any announcement. We were later told they didn’t have enough staff. The food overall was mediocre, with the hibachi being the only option I found worthwhile. I will say the staff were incredibly nice and friendly. My issue is with the overall condition and care of the property, not the employees. We made the best of our vacation, but I unfortunately would not return.

Very clean , organize and staffing Very polite. Food was Awesome would definitely visit again.