洛杉磯機場威斯汀飯店 (The Westin Los Angeles Airport)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Good environment

We stayed one night in an executive room at a higher level that provided access to the club lounge. I am not sure if I would have paid more for access to the club lounge if I had known that on friday nights and saturdays, they barely have any food or drinks in the lounge. At check-in, I was told that there would be some grab-and-go snacks available in the club lounge, but when I went there at 7:30pm on saturday, there was none. The soda fridge was locked. The only drinks available were water from a water dispenser which is fine with me as well as coffee drinks from an automatic coffee maker. For some reason, the coffee drinks did not come out particularly hot. There were some apples and oranges available. When I asked whether they would restock any snacks that evening, the front desk told me no because they don't have staff working on friday nights and saturdays because they are a business hotel and don't have as many travelers on the weekends. I didn't find that answer very satisfactory as I paid for the club lounge expecting to be able to use it. So if the club lounge has limited service/food availability on certain days, I think they should state that in their description of the club lounge. We have stayed at other hotels with a club lounge and this one was definitely not well-stocked in comparison. We did have a decent breakfast in the lounge on sunday morning. Our favorite part of our stay was the bathroom/shower, excellent rain shower and good water pressure.

Location.

Noise, couldn’t get into sleep, staff not very helpful

Very good hotel, and they have amazing bar

The room was a nice size and I really like the shuttle to and from the airport availability.

Overall the experience was great. The garage charge is pretty high.

The customer service was awesome had a great stay, thank you Westin!

Clean and very nice hotel. Great customer service.

Staff were helpful and beds were so comfy!!