納沃納河旅館 (I Fiumi Di Navona)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Room- it was a really bad swe

This was not as advertised and highly over rated and over priced ! Room had no view and no windows with any sort of emergency egress or view or fresh air !! I think John the Baptist was held prisoner in the area where you see when looking out the window !! No elevator and too many steps up to the room!!! Make shift lobby area stuffed with storage bags probably dirty laundry !!! Shame on Expedia for carrying this hotel !!!!

Apartment was spacious and clean. Location was excellent. Communication was hard. Asked us many times when we would arrive but then nobody was there. Requested communication thru email but had to download a new app to speak to them. Room wasn’t ready as expected and cleaner needed access to our apartment despite requesting not to have anyone in. They store supplies in it. Expect to carry your suitcases up 2 flights of stairs to get to the unit. Overall, it was a nice place and had everything we needed

Great location

The property is in an excellent area.

We only stayed one night before flying out. We didn’t receive info on how to get in until we were standing out front. The shower drain wasn’t working, so I wasn’t able to finish my shower before leaving in the early morning. JoAnne was very helpful with arranging a taxi to the airport.

Clean, large and a great location. Great value for Rome and close to all the sites. Beware it is challenging to get in and no staff on duty. Be prepared to watch several What’s Ap videos to understand how to enter. Also you’ll be dragging your luggage up several steep flights of stairs. Shower drain is slow and couldn’t figure out the rain shower. Once settled in, all good though.

Staff wasn't available upon check in. HSKP attendant had to give us our room key and they gave us the wrong room. I had to pay $90 Euro more due to their error. Because the staff wasn't available upon our arrival, I had to return the following day while trying to enjoy my vacation to provide a credit card. There were a total of 4 rooms in the hotel and the hot water heater wasn't large enough to accommodate the guests, we had a cold shower. When I addressed it with the staff, they were unaccommodating and unresponsive. When I tried to speak with them about the conditions, they wouldn't answer the phone or acknowledge. I had to file a dispute with my credit card company.

Great central location

Our stay could be summed up as 'Meh'. It definitely is not a 'hotel', but an apartment turned into an airbnb. The pictures are deceiving. My boyfriend and I had the Danubio room in blue. It had no windows, except a fire escape that looks out into an ally that is surrounded by 4 walls and gets no light. It was also extremally small, and not as nice as it looked in the pictures. My biggest issue was the mattress, as it is two twin beds pushed together, and they separate while you sleep. It was extremally uncomfortable, and it was impossible to sleep through the night. I asked if it was possible to move to another room, and they said that all the beds are the same. It is also on the second floor, and the elevator does not work so you have to walk your bags up the stairs. There is never anyone at the front desk, which isn't a huge issue but it seems very hands off. The location is what it has going for it. It was right next to Piazza Navona, and all the main attractions are within a 20 minute walk with a bunch of restaurants close by. Overall it was very clean, and quiet. The woman who I interacted with before and during my trip, was very helpful and attentive.