新奧爾良新興都市賭場及酒店 (Boomtown Casino & Hotel New Orleans)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Clean room good A/C

First room we were given reeked of smoke, even though the rooms were non-smoking. The staff was quick and friendly with getting us into a second room. However, the door of that room was difficult to close without lifting the door. Moreover, even though we had the AC running, the room was HUMID and there was a wet smell inside the room. One of the pillows did not smell clean. The TV sat on the desk in the room, so the desk/chair felt pointless. The TV should have been on its own stand or mounted.

Always nice and clean friendly staff and safe. I like the location and the casino

No small face towels available,, only received 1 for myself and none for my husband the entire weekend.

Clean room and welcoming.

Room was hot ac didn’t get cool at all and had a bad room odor

The manager was extremely rude. I was checking in when there was an issue with the system, so I asked why it was taking so long. Instead of explaining what was happening, she kept making dismissive facial expressions. Rather than speaking to me, she repeatedly pointed at the card reader for me to tap my credit card. She continued making those faces until I told her that she could simply speak to me—I wasn’t deaf. She then became visibly upset and threw my room key card toward me.

The only fall back I think they should have more options of shopping and restaurants in the shopping center next to the casino. Besides that it’s Excellent. Anytime am in New Orleans that will always be my hotel. Love it

10

Best stay I had all week. Room was perfect!