城市81號閣樓飯店 (Cityloft 81)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

I had surgery and specifically requested a non smoking room prior to check in. Upon arriving to my room, it smelt like cigarette - so the front desk accommodated a room change. The second room also smelt heavily of smoke, and upon requesting for the third time a non-smoking room, I was told the best they can do is to “spray the carpet”. Due to complications second hand smoke can have on bleeding and other surgical risks, I couldn’t even stay my first night. I had to check out within a few hours and the hotel is refusing to provide a refund, even though it was for legitimate medical reasons. They are saying I “refused” a room change, however, it would’ve been my third time changing rooms. At that point is what made clear, no matter which room they put me in, it’s simply not a smoke free hotel, and a “non smoking room” was wrongfully advertised. I am now out $400 and they refuse to refund me.

Should be some water in the room.

Value for money. The -1 to -3 floors could be a biy claustro

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No parking and -1 floor without window. Set your expecation accordingly

The airport is not 15 minutes away as shown it’s about 30 minutes overall hotel is ok .

Reception was not accommodating to our needs. Had an overnight flight and asked for early check in 2 days in advance only to be left in lobby to sleep on the couch until 2 PM. Paining is taped to the wall, View is concrete of building next to hotel. Fridge was not working. Overall very basic service and experience. I’m not going there again.

Surprisingly efficient

Berbat

Berbat