Vinhomes Skylake Luxury Residences (Luxhome Vinhomes Skylake)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

깨끗히니요

Good

Good

나라마다 청결에대한 기준이 다름

Thank you for everything.

Unfortunately check in took an extra hour - we had bags put into a different room whilst we wandered around to wait. I was asked at reception if I had contacted the owner because the apartments are privately owned, we were not aware of this. It worked out ok after a while . Owner of the room spoke no English and we were trying to communicate via giogle translatior. The apartment wasn’t as described- only a washing machine / no dryer and the area with a couple of lines to hang clothes were filled with owners towels and sheets. I removed some of them to make room. Kitchen area had no cutlery except for one knife and a spatula, two small plates for five people, only two cups but enough bowls. There was no twin sofa bed as listed , the owner had to provide a spare mattress for the floor. Some mould in bathroom and kitchen area , cupboards and drawers needed a good clean. After stating housekeeping was only done if requested- owner turned up three times during the stay when were out and washed towels but left no additional dry ones, Apartment is about 45 mins outside of the city , too far if booking tours as meeting spots are in the city ( old quarter) and getting a late taxi on return is tricky if five or more people are in a group. The owner made an effort to tidy the room but it wasn’t roomy enough for five people - two would be ok, there was only enough couch sitting area for three , an office chair was provided for us. Fairly tidy place but we were disappointed.

Good

So.. so.... But, don't have key in post box. Difficult check in.

Very bad. Didn't keep promises. Don't have key. Don't picked phone

Really difficult check-in. Don't have rokm key, can't communicate staff.