奇爾蘭威斯汀水療度假村 (The Westin Kierland Resort and Spa)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Beautiful, great walking distance to the stores. Kid and pet friendly

Very clean, beautiful resort, lack of communication regarding construction was dissapointing. Very pleased you had golf carts to the commons.

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Beatiful place and awesome experience.

Very disappointed in our stay, less than 24 hours after leaving all 4 of my kids became ill. Sick to their stomachs, vomiting & fevers. My son even fainted he was so sick. I’m 99% sure they got sick from the pool water. The pool was PACKED. Not a single open lounge chair and we could barely swim comfortably without running into someone. They really need to be testing the chemicals regularly or start limiting capacity. 0/10 do not recommend unless you wang to feel like complete garbage after your stay.

“This resort was a complete disaster. I was greeted by a roach in the bathroom on arrival, and another the next day. The shower door didn’t close, the bed was unbearable, and the lazy river was a nightmare—crowded, no inner tubes, and kids jumping off dangerously. The pool was equally packed, and every single amenity had hidden fees—parking, rentals, everything was extra—none of it disclosed up front. And to make it worse, the servers never offered a receipt, so they could tack on maximum gratuity without your knowledge. The food was ridiculously overpriced for what you got. No one took accountability when I complained. For what I paid, this was a total ripoff. I would never return.”

Great stay!

Relaxing girls vacation ! Spa and pools were perfect for a relaxing afternoon. Gym was clean and never crowded.

great

the room was not very clean with hair all over the place, , the toilet never flushed, it just kept running for the two days I was there. I asked the concierge how to order room service as it is not well explained in the room at all, and the concierge told me they have never been asked that question before and they did not know. Room service has to be ordered on your phone like uber eats and you have to put your credit card info in every time you order. The service charge on room service is ridiculous and then they want you to tip on top of that. $$$$ Will never stay at this property again.