瓦庫納羅凡涅米原創索考斯飯店 (Original Sokos Hotel Vaakuna Rovaniemi)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

It’s a hotel right at the city centre with easy access to shops and restaurants. Also, one of the main locations to get picked up for different activities and very friendly and helpful staff.

Excellent location in the city center of Rovaniemi. The hotel itself is rather functionally furnished, but offers all the amenities which a traveller might need. The breakfast is excellent and prepares you well for a day of exploration in Lapland. The friendly staff is an enormous asset - they helped us a few times with taxi bookings and even helped us to find an intercity bus schedule. The only downside is a somewhat neglected maintenance - there’s quite a bit of wall chipping which is probably a result of customers hitting them with big bags. However, those do not diminish the experience. Would not hesitate to stay here again!

Rovaniemi is a small city so I’m not sure what the other hotels are like. While the service and location of this hotel was excellent, I didn’t understand the 4star hotel rating. There were holes in the curtains, the conditioner was almost empty when we arrived, there was no hand lotions, the shower rack was falling off the wall. There’s no safe in the room so we had to travel everywhere with our passports and valuables. I just expected a bit nicer accommodation for a 4star hotel. Again, the staff were friendly and the room was clean so I don’t want to seem ungrateful.

A very welcoming hotel close to everything in town. Staff were so welcoming. The room was nice and clean. Very close to transportation to the train, airport and Santa’s village. I highly recommend this hotel.

Nearby the city center bus stops, a distance of around 1.5 miles to the passenger train station. The bus stop for connections to Santa's Village is right next door

Highly recommend this hotel

The receptionists we met on Sunday around 1pm were super friendly and accommodating. The two receptionists working on Monday 5pm were super not friendly and they did not even want to open the locker room for us to get our luggages. They also asked us to use the bathrooms in the restaurant not inside the hotel. Their attitudes were as cold as the weather in rovaniemi.

fantastic guest service! really close to city center, bus stop, and river.

Comfortable hotel in great location. Easy to access transport to main tourist attractions

We stayed for the night on our way to Ranua. The rooms were very clean and the staff were very friendly and helpful. Breakfast was lovely and even something for our youngest, fussy daughter. We wanted to go to Santa’s village in the morning before getting the bus to Ranua and were able to leave our luggage in their cupboard whilst we did. The bus goes from across the road to Santa’s village.