墨爾本維沃 (Melbourne ViVo)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

No elevator

Reasonable price, comfortable stay, helpful staff, smooth after hour check in.

We arrived and no-one was at reception and door was locked. We were told by another couple waiting that the receptionist would be back in 10 minutes. Half an hour later, the other couple managed to get a mobile number and have it to us. We tried both the mobile and landline numbers over 10 times and they were constantly engaged. Another family arrived to go to their room and told us "good luck - the whole ordeal of dealing with the hotel was terrible", and they were happy it was their last night. After an hour we left and booked into another motel. The receptionist finally rang me back but denied receiving any phone calls from me (how did she get my number???) I wouldn't recommend this hotel at all. We have asked for a refund.

When we arrived we couldn't check in with both numbers constantly engaged. After 45 minutes and 16 phone calls we checked into another hotel. After we had done that the hotel rang us and asked if we were trying to check in. It wasn't just us, there were 3 other people trying to do the same. One left in frustration before us, I'm not sure what the other one did. We did speak to a guest who was going to the underground car park. She wished us luck but said that dealing with reception was a nightmare.

Spacious room. Small bathroom. Heating worked well. Contactless check in - had to call a number for them to remotely let us in the hotel and our room. Microwave and plates in the room was handy. Free street parking overnight. Overall good value for money.

Easy to find and convenient on site parking available for a slightly extra cost. No lift so need to be able to climb stairs to access the rooms. Generally clean room - kitchenette could have done with a thorough wipe down, including door handles, etc. Comfortable bed. Some water spillage from the stepless shower base when having a shower. Pubs, restaurants in close proximity. Overall, very happy and priced well.

Air conditioner did not work ( so room was freezing) , key pad for check in to room was faulty (took at least siz goes to get access to room) and worst of all, carpet was soaking wet in front of shower. Sent text as soon as we arrived listing all the issues but no response at all. Very disappointing

First night was ok, second night there was an attemped break in to the underground carpark.

Convenient location, friendly staff and great price.

Fantastic value for money. Excellent location; this time just a 13 minute drive to St Vincents Fitzroy for appointments. Bit of a struggle for people with mobility issues due to stairs.