布拉格文華東方飯店 (Mandarin Oriental, Prague)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Awesome location and property

Staff was great.

30 degrees ac did not work properly. Long waiting time at only elevator that I could use, due to the fact, that staff members were using it non stop. Cars parked close to the entrance and breakfast terrace had their engines running, so I had to enhale all their exhaust gases. Slow service during breakfast. In general, nothing that gives you an impression, that you are in luxery hotel. Mandarin Oriental is my favourate chain, but this time it was very disapointing.

Great hotel! Location is amazing close to old town but in a very quiet area. The staff and service were excellent. Some of the furniture in the room was a little dated and the bed was too firm for me. Overall great place to stay in Prague!

Sandra made my stay even more special .

Great property and location

Staff are really exceptional and make the whole experience brilliant. Restaurant and spa are also very good.

The Restaurant let us down by delaying our order and keeping us waiting for 40 minutes due to a technical delay in the kitchen. The staff did go into service recovery mode, which was great to see, however it did spoil the whole occasion as I was celebrating my birthday dinner. Also, when arranging an early morning airport transfer, we were promised a food box to take with us at 4 am. Upon checkout, the food box never arrived! Not a major issue, but if you say something, then honour it.

Seldom does one rave, a modern-day verb, in such glowing terms about any hotel, more's the pity, but the MOP really is wonderful. The hotel is, perhaps, not quite up to the normal glitzy MO standard but that matters not and, in my opinion, it's an advantage. I love the idea of a former monastery being the location of any hotel and the MOP, formerly known by its acronym, Monastery Of the Passion, is so charming and so understated. Comfortable, well-situated and well-staffed. It is this latter word, dear reader, that means the most

We had a night dinner when I arrived. It wasn’t good at all