依蓮娜村飯店 (Segara Village Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Prior to booking our stay here, we were traumatized by the place we were booked at to stay in Sanur. We walked around to look for somewhere else to stay and when we arrived here, we requested to look at the room before we booked. They were very understanding and were happy to accommodate our request. This place was night and day from the location we were desperately trying to run from. However, this was an overshoot for what we were looking for as accommodations, but we definitely had no complaints. Our intention was to just get out of the bad situation, but we got so much more. Front staff were very kind and welcoming. The bell attendants were extremely helpful and always had a smile and quick to offer help. The room was immaculate and extremely comfortable. 3 adults shared a room with 2 twin beds and also a huge chaise that was large enough to be used as an additional bed. They provided bedding to cover and they even made that "bed" daily. Everyday our glassed bottles of waters were replenished for brushing our teeth and drinking. In the evening someone would come around to turn on our patio light and provide a cookie for a little treat. They had an impressive spread for breakfast which we skipped most days due to our early meet up with the large group we were with.

The resort was beautiful. Definitely had the wow factor. The staff were all so attentive and lovely. Prices for food and drink were expensive but breakfast was great. Lots of choices in buffet and was included in our stay so this was great! Room size was great, two single beds instead of queen or king but bed was comfy. Cookie man was sweet delivering cookies every night to room. Nice touch. Three pools to choose from so good to get away from children if your wanting quieter swim. In central location so close to everything! Did free yoga class, instructor was an experience. He was great. Recommend this! All in all would highly recommend staying at Segara!

Lovely property with nice grounds and pools…rooms great..breakfast good right on beach and close to everything.

Wonderful stay as always.

Great location. Picturesque gardens on a well maintained property. Staff service was excellent. On the beach, and access to the walkway that runs along the beach. Only criticism would be the breakfast range and food quality

Rooms were reasonably clean.Bathroom had an odour.Staff were attentive. Buffet breakfast was very busy,best to have la carte in the restaurant/coffee shop.Beware of the upgrade the room we were offered wasn't as good as we booked so didn't except the upgrade.

A fantastic stay. Segara Village and the Byrd House restaurant and beach club are amazing. The location in the northern part of Sanur gives you access to a beautiful section of the beach and lots of restaurants and cafes

It’s a great beachfront hotel. The gardens and pools superb. Breakfast was delicious. I would highly recommend.

Very clean and the gardens and pools are the best. Our fav place in sanur. Breaky was great and close to Bali Icon

We really enjoyed our stay at Segara Village Hotel, and will likely stay there again, but there were a couple of things (mostly outside of the control of the staff) that unfortunately made the stay not as excellent as it could have been. When we arrived our room had been set up with two single beds instead of a double bed. As we got there late, my husband and I just went straight to bed & credit to the staff they DID fix it the very next day so we had a double bed for the rest of the stay. We loved the fact our room was in a separate section to the rest of the accommodation were so we had an adults only pool, meaning we could relax in the afternoon with a dip without the noise/excitement of young kids. We could have gone to the other pools if we wished, but enjoyed the quiet and shade of our area. The breakfast buffet was amazing, and the staff were fantastic & incredibly helpful & made our stay great. The hotel being right on the beach was excellent & we enjoyed the beach dining area too. Unfortunately part way through our stay, one of the bedside shelves collapsed & smashed a glass & narrowly missed my husband's foot. Again, the staff were great and moved us to another room immediately, but it was a inconvenient having to move everything at night & my husband's CPAP machine was on the shelve when it fell so we had to check it for damages. Ultimately no-one was hurt and we appreciated the room change. We look forward to staying again once renovations are completed.