海德公園高級公寓 (Hyde Park Superior Apartments)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Great value for money with own kitchen facilities and shared laundry had I needed them. Only minor issue I found the wifi wasn't great in my basement room. The apartment is less than 2 minutes from Queensway and Bayswater tube and good bus service. Loads of food and drink places nearby

This is a rather odd place to stay, but worth it if you really don't want to pay much for your London accommodations. First, we did not check in online, it just wasn't convenient with our travel plans, and checking in in person was very confusing. The check in email told us to go to 34 Inverness Terrace, but that was our apartment number. Check in is up the street and not well marked. Second, our apartment was a third floor (4th if you are from the US) walk up. It's lucky we are all able bodied people, having to lug all our stuff up 3 long flights of stairs. Third, the apartment was an interesting layout. The main part has a small kitchen, eating table, and two beds - NO sofa, and a bathroom. To get to the bedroom, you had to go through a door, down a small flight of stairs, and then through another door into the bedroom. Lots of USB ports in the main apartment but none in the bedroom, only GB outlets. The best thing about this apartment is the proximity to two different subway lines, which made getting around London very convenient. There are also quite a few shops nearby for getting groceries for the apartment. We probably won't stay here again, but if you are traveling on a budget and don't mind the potential for a lot of stairs, this might be a good place for you!

We arrived at 2pm to check in but the room wasn’t ready, this was really inconvenient as we had travelled 3.5hrs and had a reservation at 3pm which we wanted to get changed for. The website said you could check in at 2pm so I really feel the room should be ready if that’s what’s advertised. Other than that, the apartment was clean and comfortable and perfect for what we needed. The location was also great, walking distance to Hyde park, the tube station and plenty of shops, restaurants etc. One thing we missed was a long mirror in the apartment and this would have made the stay even better.

No elevator With no room service

Pretentious, rude, and zero hospitality – a complete circus Without exaggeration, this was the worst hotel experience we've ever had. I was traveling with my wife, who is 5 months pregnant, and my 80-year-old father. Despite this, they gave us a room on the fourth floor of a building with no elevator. When I asked to change rooms, the only "solution" they offered was an “upgrade” to the same type of room, but at double the price — as if they were doing us a favor. Let’s be clear: no one is demanding that the hotel have an elevator. What’s unacceptable is that they treat the lack of one as the customer’s problem. The receptionist literally said, “Since we don’t mention an elevator on the website, you should assume there isn’t one — it’s all clear.” That is, apparently, their idea of transparency and service. We then asked for something incredibly simple: to leave our heaviest suitcases on the ground floor for a few hours so that my pregnant wife and elderly father wouldn’t have to carry them up. The response? A blunt no, delivered with a rude, arrogant attitude. They actually had the nerve to say: “If you can’t carry heavy luggage, you shouldn’t travel with heavy luggage.” No empathy, no professionalism, no basic human decency. In the end, I had to carry every suitcase up myself, without help, without a single apology, and without even the faintest trace of kindness or understanding from the staff. And to make matters worse, it’s been over 20 days since checkout and they

Conveniently located next to Hyde Park and lovely building.

Accommodation was modern and clean. Kitchen wasn’t adequate to use for much more than breakfast. Not enough utensils, cooking equipment, wine glasses etc. Stairs were a bit dangerous for children or anyone slightly unsteady on feet. The upstairs room had glass wall so no privacy from guest using the downstairs sofa bed.

Friendly staffs

The staffs were freindly, but the dryer at my block wasn't function, so we have to transfer our clothes (washed) to another block for drying.

A very good location with lots of supermarkets, restaurants and 2 train stations within 5 mins walk. We got a lovely loft room with kitchenette. It was warm and cosy. Toilet is big. A few areas ro be improved: The soundproofing needs to be better. We could hear upstairs walking. Some of the towels given were stained and old. The toilet seat had some unremovable stains. The stairs to the loft is steep and narrow, have to be very careful. Overall it was a very nice stay and i would recommend it.