休斯頓廣場凱悦嘉寓 (HYATT house Houston/Galleria)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

I like the location, but didn’t like the fact that the guest laundry machines were not working. Paid for garage parking, but no security gate and no lights on third floor parking garage

Clean room, great location . Pool needed some cleaning but, was still enjoyable.

This property was generally nice but had lots of small issues that built up. When you arrive you are informed there are no telephones working, we were told email them if we needed something, that one of the elevators isn’t working and that the parking garage isn’t secure and only one side (the exit) is open to access parking garage. During our stay at 6am on a Sunday morning teenagers were running up and down the halls banging on doors and then running outside to parking garage. The 5 mins later you’d hear them bang on another door and the run outside. To notify the front desk you had to get up, get dressed and physically go down to desk. This went on for over 45 mins. Not how we wanted our Sunday to begin. The room was clean, comfy and adequate had a few issues. The floor in the kitchen under the vinyl flooring was collapsing and when stepped on sunk. The bathrooom shower was so narrow that my teen 5’1 & 100 lbs had to turn sideways so as not to have her arms brush up against wall and door. Overall it was fine, but when you add up all the small issues it wasn’t an enjoyable stay.

We love it!! I will/would visit again!! Thank you!!

Rooms were clean,

The rooms are not very spacious.

Buen servicio todo bien

Noisy and not clean

Excellent experience.

We have stayed here numerous times and always enjoy our experience. It’s especially convenient for us because we travel with our husky, and the location works perfectly for our needs. The covered parking is a huge plus, and having a full kitchen in the room makes our stays even more comfortable. Check-in is always quick and easy, and the staff are consistently friendly and welcoming. We look forward to staying here again.