卡薩布蘭卡酒店 (Le Casablanca Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Best time ever at this spot! It had real art deco vibes and lovely staff. The two restaurants are fabulous, and the terrace is a wonderful spot!

Great location and attentive staff. Beautiful pool and garden view. Amazing breakfast !

Excellent staff. Well located. Good rooms.

Spa was fully booked. Room was very cozy and comfy.

Outstanding hotel, bar, and restaurants.

My wife and I have stayed at this hotel occasionally over the past three years. Until now, our experiences had been acceptable. However, this recent stay — when she traveled with her grandmother — was extremely disappointing and has completely changed our perception. First, upon arrival, she was not allowed to step out of the car with her grandmother in front of the hotel entrance. The staff claimed there was a conference taking place and that there was “no space.” This is the first time we have ever encountered a hotel that prioritizes conference attendees over its own room guests — especially returning customers. That treatment was both surprising and unacceptable. Second, the situation at reception was handled very poorly. Despite presenting a valid reservation number and the correct name, the receptionist repeatedly insisted that no reservation could be found. Only after a prolonged and unnecessary back-and-forth did they finally locate it — after causing significant stress and inconvenience. This level of disorganization is not what one expects from a five-star establishment. Finally, the breakfast was extremely disappointing. The quality, selection, and overall standard were far below what would be considered acceptable for a hotel of this category. Unfortunately, this experience has significantly damaged our trust. Based on this stay, I can only give this hotel a 1 out of 5 rating.

Nice hotel with high quality bedding and room style. Not my kind of food and employees in general could smile a little more.

Everything was good from check in to room to check out

I’ve stayed at this hotel over 30 times in the last few years and it’s truly the absolute best service I’ve ever received at a hotel worldwide. During my last stay, I fell sick and was stuck at the hotel for 4 days and everyone was so kind checking in on me, asking if I need medication, randomly bringing me hot tea or lemon and ginger juices to feel better. I highly recommend Le Casablanca.

Beautiful ans classy