環球影城羅森飯店 (Rosen Inn, closest to Universal)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Our staff was only for one night. We chose this hotel and I stay overnight before our cruise. Overall, I give it a 7/10. This was my first time staying here in 10 years so a lot has changed. The hibachi restaurant next-door is closed and I don’t remember having to get in a security gate but that was a plus for security wise. It’s close to a lot of other restaurants, entertainment, and actually not too far from the Icon park, all within walking distance to be exact. This hotel has a nice pool and anan arcade for kids and it also has a store where you could buy last-minute items on the inside. I would say again.

Cuando llegamos el primer piso tenía un olor desagradable

The property is old, but it is clean. All we needed was a clean room and bathroom fir a park trip to Universal.

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Dated. Cockroach. Balcony door wouldn't open. Not very clean.

Todo esto muy bien buena ubicación

Hotel con buena ubicación . Acensores descuidados y mal olor a marihuana. La calidad del hotel ha bajado mucho.

Front desk is very slow.

I love the Rosen brand and will always recommend people in town to stay there . My only issue was the housekeeper said she was only doing towels and trash during my entire week long stay. I used the 24 hour store downstairs a few time and even went on a little gold duck hunt while on property. Thank you to the amazing front desk staff and especially Georgina who made my stay very personable and reminded me of why I chose the Rosen brand, friendly unwavering professionalism that really makes it feel like a second home. I will definitely be booking and returning soon.

I made the mistake of booking a budget hotel to try and make my trip as economical as possible, but you get what you pay for. Upon check in, it was obvious that this hotel was old and dated, but at the price point what more could you expect. We weren’t planning to spend much time in the hotel anyway, just to sleep, so we thought it would be fine as long as it was clean. The first night we noticed some small bugs that appeared to be fruit flies, but we didn’t make a big deal about it. The second night we returned to find cockroaches in our bathroom and were horrified. I immediately notified the front desk and asked to check out. My son has a rare auto immune disease, and the unsanitary conditions when cockroaches are present in your living environment could be detrimental to his health, so I knew we couldn’t stay there any longer. The front desk didn’t seem concerned, stating that this is normal in Florida, and they recommended another room, and they would inspect the new room because they know where to look for cockroaches. I advised that we would like to check out and would find another hotel, to which I was advised that I wouldn’t get my money back for that night because it was too late, and had I found the cockroaches before 9pm I would have received a refund. I left anyway, and walked to another hotel in the middle of the night with my son and all our luggage, as there was no way I was risking his health. Lesson learned with this one. Stay far away from this place.