普吉島宴賓雅私人豪華別墅 (Impiana Private Villas Kata Noi)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Great Views, the most amazing staff, spacious, clean and a wonderful experience. The staff went out of their way to make our stay as pleasant as possible

Room was beautiful and clean. View was stunning! Very relaxing, quiet and peaceful. Staff is friendly and attentive.

For the premium price paid, the room and service was below expectations. I booked the Royal Suite, the most expensive and biggest unit of the whole property. But the room is quite run down and looked very old. Many switches and lights were not working, aircon was making a lot of noises when switched to high fan, shower pressure was very very poor. I had requested many times through my stay to try to improve the pressure by either changing the leaking shower head but the staff could not even do that simple request.

We got a great room. It is huge! The pool is huge! But you can feel that this place needs renovation. It is clean, staff is friendly and location is also great. But it is getting old.

The villa offered a lot of space which was nice. Inside is pretty beat up. Walls have cracks, chipped wood, really needs some TLC. The pool was nice but it was extremely uncomfortable resting your arms on the side. Tried to do same day laundry like the hotel said it offered.. They claimed it would take 2-3 days.

The hotel lobby faces the ocean, so you drive to the back. We weren’t sure where to go and ended up dragging our luggage down the path with several stairs. The woman at the front desk wasn’t very friendly, but the younger employee that showed us to our room was so cute! The view is the best part. Great view of the ocean! Rooms need some up-keep. Furniture was warm, rugs had stains, and bathroom and closet areas are SO dark! We had a busy day with an excursion and planned to have room service that evening. We tried to order, but the kitchen was closed because of a scheduled dinner FOR TWO guests. We didn’t know serving two people dinner would shut the entire kitchen down. Pretty inconvenient and would have been nice to plan for that ahead of time. We ended up eating that night at 8:30 at McDonald’s 😕. We had great help getting our luggage back up all the stairs at check out. Hotel has potential, but needs some work for how much it is.

Nice view friendly staff and good privacy

It was an

Great location, walking distance from high end restaurants. Stunning views with extremely helpful staff.

I booked Impiana atbthe end of a 3 1/2 weeks travelling around S E Asia with activities arranged almost every day. We wanted to have somewhere that we could chill and relax before heading home to the UK. The property delivered completely. Fantastic property, a jewel of peace away from the crowds but with all the lovely restaurants and facilities close by, within walking distance. The property was not brand new butbthat doesnt matter tous, beautifully appointed and everything worked well, lovely breakfast too. It was with a heavy heart that we left to head home and with great thanks to a very good team running this property.