默迪卡宮飯店和套房 (Merdeka Palace Hotels & Suites)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

We stayed at Merdaka for 7 nights and the stay was alright. The first 2 nights was given the road facing room and the windows were not sound proof. Complained about it and the staff was accommodating and changed my room. The hotel is a very old one and not very well maintained. The sheets had stains and bathrooms were old and moldy. The only positive is the staff there are very helpful and polite.

Yes the location is great

Always a very pleasant stay and the staff are always extremely helpful and friendly.

Bed sheets smelly, no shower curtain n floor mat. Lights not working or dimmed. Asked staff to come n changed bed sheets, she not happy. After bath, floor full of water as no shower curtain to block the water. No room slippers till we asked for it

The location of the hotel and the size of the hotel room is good, but the actual room was in an ok condition, could be better, but I know they reason for the non-maintenance, but the problem is that the bathroom smelled of cigarette smoke even though it was a non smoking room. The staff at reception was pretty nice, but when I called ahead a couple times before my stay, they were rather rude. The amenities were basic and usable. Overall, I just hope they sort out their hotel politics soon because it's such a shame to see a famous and grand hotel get reduced to that state.

Took the 3 bedroom apartment. Don't ever stay there. Creepy and atrocious

Old and run down, breakfast bad

Nice and cozy place to stay

Merdeka was in a good location for the touristy spots. However, the staff didn’t really give the feel that they were happy to have us there. They did their job, but there weren’t a lot of smiles or helpful gestures of any kind. Beautiful lobby, but the rest of the building was very dated and in rough shape…great need of a makeover. Price was good, but in this case you kind of got what you paid for. The hotel restaurant and massage parlor were not bad. Over-all I had a rather “meh” feeling, and would most likely opt for a different place if we come to Kuching again (which we will most likely do).

The staff were great however the hotel itself is dated and all furnishing are showing signs of wear and tear. The second elevator giving access to my room 614 was out of order for my 7 days stay.