普吉島芭東度假飯店 (Patong Resort)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Room in the garden wing

Average

Always come to Patong resort love the staff, where it is situated and the amenities aswell. Thanks again and see you next year! 🙏

Great stay at Patong Resort. Will derinitely be back!

What i love most is the price of my room and location

Great location, good breakfast, clean rooms

Room was dirty. Bathtub wasn’t cleaned properly, there was black scum on the floor. Chair had dirty spot that made me grossed out and did not season it. When I complained they send cleaning staff to clean bathtub. Hotel is vey dated and very unpleasant odor.

Great hotel! Ideally located in the center of Patong, close to the beach and all major attractions. The pools are lovely, the rooms are comfortable, and the staff is very friendly. I highly recommend it!

Al llegar al hotel me toco esperar como 20 minutos ya que no encontaban mi reserva,despues me envian a la.habitacion en donde para mi esta no esta en condiciones de ser habitada por mala higuiene nos regresamos al counter a pedir que nos reubicaran o que miraran las condiciones de la.habitacion y el personal empezo a ser un poco arrogante,tosco y grosero. Pues me toco esperar mas de 1 hora para comunicarme con expedia para exigir un reembolso que no pudonser posible ya que el hotel nunca respondio las lladas he has por expedia y me dicen que no hay reembolso por politicas del hotel y que pondrian el caso en investigacion,ya se pueden imaginar despeues de tanta espera me toco ser reubicado por el personal del hotel,claro pedi hablar con el manager y fue este quien fue formal y me pidio disculpas viendo las pruebas que le envie de fotos,pero lastima que la habitacion a la cual fui enviado a pesar de ser una suite no es lo que se espera. Igual mala o poca higuiene y al lado estaban haciendo reformas de contruccion lo cual descansar fue casi imposible. Intalaciones le doy 2 puntos,solo se destaca el loby. Habitacion 2 puntos Personal 3 puntos Solo la ubicacion es la buena,pero aun asi nun a mas regresaria a este hotel ni regalado

One of the worst hotels i've ever seen in my life,it should be a motel not hotel. First of rooms are very outdated, mattress is firm, the sliding doors are flimsy and everytime a simple wind blows it shakes it( be ready not to sleep at night), the pool isn't heated and the hot tub ( jacuzzi isn't heated neither, it should be called cold tub. There are lots of mosquito inside the room that will annoy your sleep. Air conditioner makes loud noise and it's hard to adjust it( it's either makes the room too cold or too warm). They force you to pay $100 ( or 2000 bhat) in cash as a deposit instead of accepting credit card like any other hotel. To top it off, it took them more than 40 minutes to inspect the room before giving me my deposit money back at check out( any reputable hotel will just keep your credit card and charge you for something wrong and not hold you hostage. They also wanted to charge me 200 bhat for a stained towel( they shown me a picture of a well folded towel that has a stain and i swear i never touched , it was stained before,if i had used it, i wouldn't have left it folded in place( they refund me the 200 after). this is a disastrous motel, shame on whoever grade it as a 4 star hotel.