北極星水濱公寓 (Lodestar Waterside Apartments)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

The other reviews are totally correct. I didn't think it could be as bad as it was. Very unclean.

The apartment was in a poor state of repair and not clean

The listing is misleading; the pictures showed an upper-floor unit, but we got a first-floor unit. There was an AC unit, but not in the bedroom; it was in the living room!!. And if you have been to Perth, you know that it can be hot in early March. And it was. The check-in was a disaster. The front desk is open only from 10 am to 2 pm, and the phone number they have listed is outdated. You would only know the right number to call if you went to the front desk and read the notice posted on the door. Ridiculous. The unit is not properly maintained. The dryer did not work, the reading lights on the wall by the bed were one broken, the other missing. stay away from this place it is a disaster.

Room is in poor condition didn’t smell nice

Sticky to walk on kitchen floor Fridge door seal broken that did not allow to shut Clothes dryer control knob broken, had to use pliers Bathroom exhaust fan broken Overall run down and needs work Next to freeway

We asked for a single bed to be added to the room, which it was. However, it was placed directly in front of the air conditioner which needed to be on as it was very warm on both days of our stay. It was the only air conditioner and there was nothing in the bedroom. In the bathroom there was only 1 roll of toilet paper supplied which did not last 2 days. The grout between the tiles in the shower needed a good scrub to remove mould. The plug for the kitchen sink did not fit the plug hole. The door handle to the balcony was loose. The carpet in the lounge room had not been vacuumed properly and was evident when I moved the single bed. Generally, the room was very tired and neglected. The hotel was supposed to be manned from 10.00 AM but on both days there was nobody there at 10.00. The shower tile

The rooms are old and neglected and do not look anything like the website. We were texted late check-in details on the day of our arrival although we arrived within reception hours. I did not see Reception open the whole 5 days of my stay. The apartment had not been cleaned prior to our stay, rubbish in robe, mould in bathroom sink, thick dust on walls behind curtains. Killed three very big cockroaches over three nights. Kitchen sink plug did not fit. We ran out of toilet paper on day 3, with no spare rolls supplied in cupboard. Old stains on linen on main bed and on spare linen and blanket in cupboard. All appalling and I fought for a 50% refund which Wotif were every helpful in progressing. Do not stay at Lodestar Waterside Apartments. There is no service or attempt to maintain apartments.

Felt the place could of done with some maintenance. Cleaned better . The bathroom sink plug hole was black . Over the years of staying the price has more than doubled and the place is getting worse .

Place was dingy

Reception seems to be non-existent, with our room key and information left in a lock box despite checking in soon after 2pm. This was communicated clearly by email. We never saw anyone during our 1 week stay. Basic supplies were scarce; not enough glasses and cutlery for the number of guests, no plugs for sinks or cloths for washing dishes, a single dishwashing tablet for a 1 week stay, no broom. That might be ok if you're going to be serviced regularly, but nothing during a 6 night stay. Having no wifi is a real downside and a tv that doesn't have HDMI capability is limiting these days. The apartment needed a deep clean. Tiled floors clearly had dirt worn into the tile and grout. Walls were dirty along the beds. Beds not the worst I stayed in, but not particularly comfortable. Having a washer and dryer was convenient and the location is handy and walking distance to the river and South Perth cafes.