開間6套房杜安街飯店特里貝卡 (Duane Street Hotel Tribeca, Belvilla District 6 Formerly Sonder)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Make sure to check your room for basic necessities when you first arrive. Good luck otherwise. You CANNOT get in contact with the front desk staff. The 3 different phone numbers for the property are all intermediaries and absolutely unhelpful. Even the self help cabinets were near empty and missing the items we needed. We also tried to go direct to the front desk and they were not there when we most needed them. We waited over 15 minutes during business hours. Nothing. Spend the extra $ to go elsewhere where you'll be comfortable and get proper service.

the rooms were clean and staff are good and good caring of yoy

Everything was wonderful, Ravi was excellent and had wonderful service! Super friendly as well! Would definitely recommend!

Ravi was really great and helped out with all our enquiries and was very friendly

Best stay and Ravi was helpful

I used to live in Tribeca. I came back to visit for a night. This place is a dump. It's not really a hotel. It's more like an upscale hostel. The check-in process must be done on the phone. Everything is electronic. There are no keys. Once i checked in on my phone I was supposed to be given an electronic code that give you access to the building and room. It took over 30 minutes to arrive before the "manager" had to escort me to the room and open it for me. I also needed to pay an additional undisclosed facility fee on site. The rooms are filthy. Dirt everywhere. The sink was clogged with grime back flowing from the pipes. There was little to no hot water. For $600 a night this was not worth it. Gross. Never again.

Check is supposed to be 4PM. They started cleaning our room at 4PM??

Awful, misleading property listed at a 4 star hotel. It’s 1-2 at best. Room was never cleaned in the 3 night stay. Zero amenities or staff.

The lobby was dirty with no desk attendant. Rooms appeared incomplete and not clean. Communication with ownership/corporate was ineffectual.

The check in process was a little challenging because we did not get the information for online check in, but Ravi was amazing, warm and welcoming, and helped us through check in. The location is very convenient.