華盛頓特區優特爾酒店 (YOTEL Washington DC, Select by Hilton)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

One thing I did not expect is the hidden facility fee, which is not mentioned in the booking process. I was told about it at checking in.

Always book the breakfast with your booking. Less complicated

Not for families or older! We gave this hotel a try because close to museums and beds looked cool, but were very disappointed. The best comparison is a carnival cruise. Staff was terrible, beds were uncomfortable, doors slamming at 3 and 4 am, and guests appeared more to be locals looking to party at the pool not visit DC museums. Got there early so went to desk to see if room was ready, but stood there while 2 reception women chatted with the bellman and ignored us. When they finally finished they acted like we were inconveniencing them. WHen we gave our name, she immediately replied gruffly that checkin was at 3 and it was $59 to check in before that. No offer to have us leave our bags- we had to ask and by then no one could find the bellman. The first night they slid a VIP coupon under our door saying we had $20 credit at the restaurant - we tried to use it the next morning ( breakfast is buffet only), but the waitress rejected it saying they must have run out of the free wine coupon and it was a mistake (seriously?). We tried to use the rooftop pool, but it was packed full of singles in their 20s and early 30s, with hip hop blaring and every empty lounger had a ‘reserved’ sign. Once again, staff wouldn’t speak to us. Elevator had the trash and water drippings from the pool partyers. Definitely would not stay here again. Would gladly go somewhere that wants my business and staff doesn’t act like they resent my presence!

Great location and great food!

The hotel was excellent. Would stay again.

I really enjoyed the room. It was a different vibe was definitely the raised headboard electronic headboard is pretty cool. Love the LED lights throughout the room change and that was pretty dope and didn’t be able to get the free gift. That was nice as well. Nice touch. The rooftop pool was pretty cool with the snacks. Overall it was a good experience. I like it. I’ll be visiting them again.

Had an unpleasant welcome experience at check-in with a rude hostess. Plumbing in the room was poor; the sink was constantly backed up and there were gnats and fruit flies coming out the drain.

Very modern and clean

Easy good location clean

Very clean and comfortable space. Great if don’t spend a lot of time there and just need a good space to sleep. Definitely recommend