Golden New Palace (Golden New Al Safa Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

The hotel has a very nice lobby and restaurant, the staff were all helpful and kind, some spoke English but even if they don’t they get the gist of your requests The room was daaaatttteeeddd, had no window and had a massive toilet, it was rather uncomfortable, but we only stayed 1 night, so it was bearable. I’d pay more maybe and get a better room. We did opt for the cheaper room because of the short stay.

No wifi bad hotil

This was a horrendous experience. I arrived after midnight, taxi couldn't find the property, called their phone listed on Expedia, no one answered and I ended up staying for one night at a different hotel. When I showed up the next day I was told that my reservation was cancelled and had to make a new reservation at a higher price. Also, I didn't get a refund for my cancelled reservation. The AC in my room was so loud I had to turn it off so that I can sleep. Carpet in the TV area was filthy to say the least. Staff was very nice and the neighborhood is lively.

Good hotel with comfortable beds. We stayed in a two bedroom suite.

Car parking issues

The renovation the hotel has made is good

Good

Very clean, nice service. Good food.

This property was just renovated. My room had very modern furniture and lighting and it was very spacious and comfortable. The hotel staff was very welcoming, friendly and always willing to help. A big thank you to Safwat, the hotel manager, for going out of his way to show me around the property and for giving me his phone number in case I needed something. He spoke excellent English and he was always available!

الفندق نظيف الى حد ما..تعامل الموظفين لطيف.. الشقة غرفتين ضيقة وبحمام واحد..تصميم الحمام غير جيد..يجب عزل مكان الاستحمام عن الحمام ..الشقق المطلة على الشارع غير معزولة لذا لايمكن النوم الا بصعوبة بالغة بسبب ازعاج الشارع..صعوبة وجود مكان في مواقف السيارت الخاصة بالفندق