墨爾本埃平曼特拉飯店 (Mantra Melbourne Epping)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

The room itself was a four out of five. Onsite parking, and not too expensive. Nice room. Nice enough lobby and hall. Checkin left a lot to be desired. No explanation of anything hotel or area regarded. Still unsure why they require a bank card when the minibar is non existent, and room service is pre-paid. The attendant just handed a pen and paper to me without saying much at all. The pillows in the room were the worst I have seen. And the towels looked ten years old. There was also a strange issue with the temperature, where even with the AC on high, the room never heated up by more than a degree or two. Overall, good hotel, but lacklustre staff.

Absolutely love this place so clean and staff so friendly, highly recommended I will definitely keep coming back

all good with the room

Room very clean, staff very friendly and helpful, not sure about breakfast as we never had any.

Disappointed that we had to pay for parking.

Yes all good

Very clean room . Staff where excellent in there customer service and accommodating. Air conditioning great , I like to keep cool . I would recommend putting a bottle of water or two in the rooms complimentary and some biscuits to have with a coffee . I would highly recommend the Mantra to everyone .

Made a mistake with the booking and the staff at reception was unhelpfull and rude

The room was clean enough to eat off the floor. Big thanks to the food and beverage manager and his staff as well as to the front desk personnel. All were simply outstanding!

Yes All Was Very God