尼克套房度假飯店 (Holiday Inn Resort Orlando Suites - Waterpark by IHG)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Wow! I don’t even know where to start. We arrived at the resort around 1:00–2:00 AM on Saturday, July 11, 2026, only to be told there were no rooms available, even though we had a confirmed reservation for Friday, July 10, 2026. After traveling and arriving so late, this was incredibly frustrating. When we finally got a room, it was in terrible condition. The TVs in both the living room and master bedroom did not work, and the kids’ room didn’t even have a TV—it looked like someone had removed or stolen it. There was also no phone in the room, so we couldn’t even contact the front desk. We spoke with one of the employees, who contacted a manager on our behalf because we needed towels. Unfortunately, the towels didn’t arrive until the following day. To make matters even worse, after our first night we discovered mold on the corners of the kids’ bed. This was completely unacceptable and raised serious concerns about the cleanliness and safety of the room. Overall, this was an extremely disappointing experience. Between not having a room upon arrival despite our reservation, the poor condition of the room, the lack of basic amenities, the delayed service, and the mold on the children’s bed, our stay fell far below what we expected. I sincerely hope management addresses these issues so future guests don’t have to experience the same thing.

Las avitaciones Muy amplio para las familias el servicio a la avitacion es muy malo ,pero lo compensa las instalaciones

WE didn't made it due to my husband passed away at the airport that day, can we make a refund

Clean. Specious rooms for family. Fun water park

Everything is great the only issue was we book the rooms and we had to give a deposit and gave us a receipt saying all we owe was 550 and when we get the they charge us 800 they over charge us the hotel was 1,025 and we gave 510 for deposit beside the parking we knew we had to pay they over charged use like 2 hundred dollars other wise the place was great me grandkids had a amazing time .

This stay was amazing celebrating my son’s birthday! The staff gave complimentary ice cream and the amenities and waterpark areas were so much fun!

Room was very nice.

The maintenance person

Perfect for family

Me gustó mucho este lugar. El área de la piscina es excelente, con muchas opciones de entretenimiento tanto para niños como para adultos. Hay actividades y espacios para que toda la familia pueda divertirse y disfrutar del tiempo juntos. Las instalaciones estaban bien cuidadas y el ambiente era agradable. Sin duda, es un lugar que recomendaría para unas vacaciones en familia.