鳳凰城卡梅爾巴克索尼斯塔精選酒店 (Sonesta Select Phoenix Camelback)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Great place to stay

I was charged for the room a 2nd time upon arrival; no refund yet. Staff entered my room ignoring the Do Not Disturb sign then propped my door open when told to leave. Breakfast was mediocre at best, w/ Starbucks egg bites and tough, chewy pancakes. Staff honestly appeared to be very nice, but a little overwhelmed, and had a traveling GM on deck from Alabama. The experience could have been much, much better.

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If you enjoy parking garage views and the homeless, then you should stay here.

The front desk clerk lady was not friendly at all at check in and she never said any welcome greetings and no human interaction with me, Front Desk Agent is the first impression at any Hotel from the hotel guest she did not say any good afternoon or how are you or any welcoming greeting and that is Rude. I love the hotel room and the hotel lobby facility, i will be back again and i hope the Hotel will train their front desk stuff with beyond expectations customer service. The check out front desk lady was really nice abd i think it was just not every front desk agent has the same quality of customer service and this is needs to be fixed. Thank You Chloe London Chloelondonusa@gmail.com

If you are needing a place to stay look no further. Ice cold, huge rooms next to a ton of places of eat, shop, and be around. Room is perfect for having a good time with your spouse. As the beds are comfortable and the lighting is great. ;) perfect place to stay and will again if I'm ever in the area.

Great place to stay

I will definitely go back. The establishment was very nice and comfortable. It had so much to do around the area and the staff were very nice. A must go too.

Thoroughly enjoyed my stay here. So many options for shopping and restaurants within walking distance. Property was clean and comfortable. Staff were very helpful when needed and seemed genuinely happy to help however they could. I will definitely be back on my next trip to Phoenix.

everything was great from check in to check out! Highly recommend!! and parking is great! Room was clean, so is lobby and the area.