德罕 - 杜克大學醫學中心紅屋頂飯店 (Red Roof Inn Durham - Duke Univ Medical Center)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

It was an affordable option in a good location but the floors weren’t fully attached to the ground and the walls were so thin. There were a lot of signs saying that it’s not the hotel’s fault if your stuff gets stolen which did worry me I won’t lie. I also kinda wish the rooms had more amenities like a minifridge or a microwave. Would’ve been super helpful. Overall, it’s not the worst place to stay, but it’s definitely not the best.

We stay at this property pretty often.. Just wish the showers and the floors were a little bit cleaner.. but other than that it's a good place to stay..

Rooms are clean, staff is helpful and looking forward to book again.

Everything was good. The staff is amazing I come here all the time.

Clean

The stay was better than the last time, the room I had was more up to date. The only issue I had was I had to pay a 50.00 deposit when I arrived to the hotel. I prepaid for the room in advance and he said it was for a smoking deposit. I just stayed there a few weeks ago and didn’t pay a deposit. I don’t smoke but it should’ve been said online when booking the room and not told at the time of check in. I stayed 2 nights and housekeeping did come knock on my door to bring fresh linen if needed. It was a sign in the lobby saying I’d you needed them to come into your room let the front desk know by 10am which was a good thing for those who didn’t want to be disturbed.

Walls, carprt, and floors dirty

Booked a double bedroom understanding we wouldn’t have some amenities (like iron, hairdryer, and microwave), in-room However what was disappointing was that the lobby didn’t even have these on request. It’s not that expensive to get the most basic of amenities for your customers. A communal Iron and hairdryer can not cost more than $50. A used microwave, which would not only be nice for your customers but also your employees so they could heat up lunch, can’t be more than $30. These little things just show a cheapness and lack of care for the customer’s experience. In terms of cleanliness, it was ok. Surfaces and bed weren’t bad , floor was sticky. Oh and the policies they have, such as only 15 min in the lobby is off putting. I was hopeful staying here, and have had decent experiences at 2 star hotel, but honestly my experience here just made me feel like I should have spent a bit extra to stay at another hotel. Management needs to do better

We left right after checking in and paid for one night rather than actually staying there. The room door barely closed, the elevator was patched with duct tape, the hallway was dark and dirty, the towels looked like old rags, the attendent at checkin said we should park on the far side of the parking lot so we could see our car from the room, (like I should also be worried about my car!). We felt so umcomfortable, we just left and for a small amout more stayed in a hotel that was 1000% better. Fortunately the representative at Hotels.com was able to help us and even gave us some of the money back that we lost for the last minute cancellation. It is listed at about a 7, it should be as 1

Terrible stay. The room smelled awful, and the floor was sticky and dirty. Definitely not a clean or comfortable place to stay. I would not recommend it.