瓦魯納飯店 (Hotel Varuna)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

It's located in a very convenient and popular place. However, the second building where I stayed looks like a buffer part of staff facilities.. unkept walkway, unattended stuff including linen in the passages, etc wtc

Chandraketh and Hosila Pandey are very helpful, watch out for the front desk lady, very uncooperative she is and not at understanding….wait period to get towel very painful…

The room was spacious, we had 2 singles beds and 1 king bed. The bathroom was OK. The hotel is located next to a wedding hall which was so disturbing (music, firework, etc). The restaurant serves very delicious food. The hotel is relatively far away from the Ganges River, around 20 minutes by tuktuk but close to a shopping district

Really the worst hotel ever I have seen. I have also given the written complain.

Normal low budget hotel in Varanasi, great thing about the hotel is the tours arranged by the hotel, driver "John" good kid

I stayed at this hotel for 4 days, very noicey and have bugs.

Well, unfriendly receptionist who did not seem to understand the difference between a passport and a driver’s license. Guest rooms are next to the reception/lobby area, too noisy. Leaky bathroom fixtures, stained wall, muggy room, while the room itself was relatively clean its nowhere to be 3star standard. I really do not know how hotels in India given ‘star status’, perhaps themselves! If you are visiting for a short business trip may be you can tolerate, but if you want your money’s worth go to a real start hotel or go to the ghats.

The hotel was all right - reasonably clean and comfortable. The location was decent - close to the river, the ghats etc but far enough removed not to be in the middle of the chaos. What disturbed me, however, was to inadvertently witness an incident while passing through reception where the manager was physically and verbally abusive to one of his staff members. It stopped when they became aware that I had come downstairs, but what I saw was deeply concerning. Although the hotel was decent and good value, this would definitely deter me from returning to the hotel.

Me and my family have enjoyed the stay at the hotel. Hotel Ambience was awesome but i would say they should improve on service.

Cleanliness of hotel is not upto standards. Insects such as cockroaches, crickets, etc were found inside rooms, toilets, etc. Despite requesting hotel staff to clean the room, there was no room cleaning during two days of our stay at the hotel. Food service took around 40 minutes. Leave much improvement to be expected