芽莊地平線飯店 (Nha Trang Horizon Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Fantastic stay, good price beautiful view.

This hotel is right by the beach and beautiful swimming pool and views. Love the view from our room.

Customer Service can be improved. Limited communication and misunderstanding. Not flexible. We booked 6 nights with the hotel. We asked to checkout one day early to go to Phu Quoc and gave them plenty of time ( one day after checkin). They said “no way. You will forfeit your one night paid if you do so. No refund”. We still decided to checkout one day early anyway. Not recommended to stay at this hotel. There are other better hotels in Nha Trang with better location and better service.

Great location Great price Great service Employee very nice , sweet , friendly, polite Ww come back again soon Thank you thw best hotel

Thank you for your great hotel Great property Great service All employees working there excellent

Great location Great price Great all staffs service We stayed there 3 time a year each time 2 week 10|10 recommended other guests

Excellent ocean view Service poor Lobby, hallway hot no AC Buffet poor

Price good , Service poor Buffets poor Lobby, hallway very hot , no AC

We booked the best so the room have the best ocean view , large room , a lot space . The condition service here very poor Very horrible massage services, sauna, we went massage all room no have Ac , bad condition, musty and damp smell. Lobby, hallway no have Ac very hot . Sauna service charge fee expensive Cleaning room 6/10 . Breakfast 5/10 . Some of food old , pho, soup very poor Employee check in great If you need room just for sleep come here . If you looking for good price come here If you looking for relax not this place

The stay was generally pretty good! Pros: All of the amenities that you would expect from 5 star. Place was nice, right across the street from the beach, rooms were clean, and there was a coffee shop at the bottom. Cons: Bathrooms had a separation from the rest of the room, but the floor in the main area would still get everything wet. The staff tried to have us pay for dirty pillows cases that were obviously stained before or weren’t even ours. The staff did later apologize after we complained, but we didn’t expect that experience from a 5 star establishment. Seemed unprofessional.