札恩丹-阿姆斯特丹 Boetiek 酒店 de Kade (Boetiek Hotel de Kade Zaandam-Amsterdam)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Het slot op de voordeur werkte niet; de ventilatie in de badkamer werkte ook niet; de wifi code werd na een verzoek s middags pas de volgende ochtend om ca 11 u geleverd; er was lawaaiiverlast van het cafe beneden en de omgeving toppunt van mistroostigheid. De instructies voor de toegang tot de kaner per mail klopte totaal niet en de telefonische contacten met het contactnummer in de dagen ervoor en bij aankomst kwamen niet tot stand

Well the room was okay for the price, everything was clean and neat except the fan which was not cleaned for months in-fact it was not starting. We texted, called but on one replied. We made the complaint at 3:00 and received a replacement at 12:00 On the same night around 3 in morning the electricity stopped working we thought it was a general problem but after coming back to the hotel at night we found out it was only our room that had this problem we asked for anything but no one replied i guess it was too late for owner to reply but in the morning also the ignored my calls. Finally got a text that he got us a different room but it had no access code.

I have to give a bad review because the check in is at 3pm and the password of the doorkey of the room was provided at 6:58pm, i tried to email them and call them and there was no possible way to contact this hotel, i never recieve an answer, i only recieve the password in a diferent email, no apologies and no reply over my emails