圖盧姆Sana海濱精品飯店 (Sana Tulum Beachfront Boutique Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Besides the obvious stunning beauty of Sana, Renato, Juno, And Joss truly made me feel like family. I have traveled the world and have never treated with such warmth. The entire staff was excellent. Very warm and welcoming. The beautiful tiles, open air reception with fountains, and plenty of gorgeous plants and flowers was such an experience. Perfect spot on the beach, complete with sea turtle nesting. The pool and private plunge were especially refreshing and my room was not only above and beyond, with both an indoor and outdoor shower. Private terrace space was the perfect way to start the day with morning coffee. Robes, slippers and very nice products. Andre and Jorge at the pool were exceptional. Stunning views, immaculate property, top notch service. The food was delicious, but mainly it was Renato, Juni and Joss who made sure I was taken care of. I cannot recommend Sana enough, and cried when I left. The energy of this place is magical. I am forever grateful

My husband and I celebrated our 1 year wedding anniversary at Sana Tulum Hotel. We've traveled quite a bit together and it's all in the details for us. We had valet service throughout our stay, complimentary welcome drinks, our room was serviced twice a day, the check-in and out process was pleasant including the chilled hand towels they offer (scented with rosemary and eucalyptus essential oils) to freshen up throughout the day. The food and service was consistently outstanding. A huge thank you to Jaime (Valet), Joss (Check-In/Concierge), Sonia (Manager), Jaime (Waiter) Renato (Check-In/Concierge) and all other hotel staff especially those in the kitchen. Not one detail is spared on this property, however, the most understated thing Sana Hotel offers is the presentation and delicious flavor of their complimentary breakfast. The breakfast and pizza alone made our trip worth it and even that is an understatement. This hotel sets the bar for customer service, esthetic, and delicious food. We even took anniversary photos on property based upon the advice of our photographer @vicente_garo. Throughout our stay we felt like the most important guests on property and that's not easy to accomplish. We genuinely felt like family by the end of our vacation. I'm glad we didn't let the sargassum or the weather stop us from visiting. There were plenty of cenotes and lakes/lagoons with clear water to get into. We will definitely be returning and world highly recommend.

My husband and I celebrated our 1 year wedding anniversary at Sana Tulum Hotel. We've traveled quite a bit together and it's all in the details for us. We had valet service throughout our stay, complimentary welcome drinks, our room was serviced twice a day, the check-in and out process was pleasant including the chilled hand towels they offer (scented with rosemary and eucalyptus essential oils) to freshen up throughout the day. The food and service was consistently outstanding. A huge thank you to Jaime (Valet), Joss (Check-In/Concierge), Sonia (Manager), Jaime (Waiter) Renato (Check-In/Concierge) and all other hotel staff especially those in the kitchen. Not one detail is spared on this property, however, the most understated thing Sana Hotel offers is the presentation and delicious flavor of their complimentary breakfast. The breakfast and pizza alone made our trip worth it and even that is an understatement. This hotel sets the bar for customer service, esthetic, and delicious food. We even took anniversary photos on property based upon the advice of our photographer @vicente_vega. Throughout our stay we felt like the most important guests on property and that's not easy to accomplish. We genuinely felt like family by the end of our vacation. Needless to say, we will definitely be returning.

Sana is paradise! Not only is the hotel pristine and gorgeous to look at, the service was fantastic too. We had a late check in due to travel times and the staff had placed our pre-ordered dinner in our room, warm and ready for us to eat. Additionally we were upgraded for free to a Luxury Riad room with a pool which was such a wonderful surprise on our arrival! We miss the overnight oats already, and Claudia’s wonderful passion fruit margaritas which were always served with a smile! We’d highly recommend to anyone visiting Tulum and would love to come back in the future.

Great stay

more than expected, location is top , custumer service by far one of the best I ever experienced Cleaning bed and fix , twice aday. thanks for my birthday presents 2 days in arrow. We come as 20 people group. we will definitely coming back. we met the owners on the beach , they were very accommodating and generous, thanks guys 🙏🙏🙏 Our Friday dinner at the pool area was beautiful set up and amazing taste. Thanks again

Absolutely amazing experience! This hotel exceeded all of our expectations from the moment we arrived. The property was beautiful, spotless, and extremely well maintained. The staff was professional, welcoming, and always ready to help with anything we needed. The room was spacious, comfortable, and felt luxurious, with excellent amenities and attention to detail. The location was perfect, close to everything, yet peaceful and relaxing. The beds were incredibly comfortable, and the entire atmosphere made us feel like we were on a true vacation. Everything about our stay was smooth, elegant, and enjoyable. We would definitely return and highly recommend this hotel to anyone looking for a top-quality experience. Truly a five-star stay!

This was honestly the best solo travel experience I have ever had. Calling Sana a “hotel” almost feels inaccurate — it felt more like staying in a peaceful luxury sanctuary. From the moment I arrived, the relaxing music throughout the property created such a calming and serene atmosphere. The concierge staff, John, Joss, and Renato, went above and beyond to make sure I was comfortable and taken care of throughout my stay. Every request was met with kindness and genuine effort. I had seen a few reviews criticizing the food beforehand, but I personally had a great experience. The portions were generous, the ingredients tasted incredibly fresh, and I appreciated having healthy options instead of typical mass-produced resort food. They were also happy to accommodate modifications to meals without any issue. Overall, I actually spent less on food here than I normally would at an all-inclusive resort. The property itself was beautiful and very well maintained. My room was upgraded before arrival, which was such an unexpected and appreciated touch. Everything felt clean, peaceful, and thoughtfully designed. The outdoor shower especially was an amazing detail and far exceeded my expectations. One of the highlights of my trip was being invited to the hotel’s Mother’s Day flower crown-making brunch. It ended up being one of the most beautiful and memorable experiences I’ve had while traveling. The atmosphere was warm and welcoming, I will definitely be back! Thank you Sana!

Nice, quiet, and clean Moroccan-style hotel with a private beach in South Tulum. The staff are amazing.

The best and most beautiful hotel in Tulum. The staff is amazing!!!