茵卡特拉馬丘比丘普韋布洛酒店 (Inkaterra Machu Picchu Pueblo Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Food was incredible. Pool wasn’t heated - was like a pond.

Just too pricey for the service they provide.

Not too impressed, this is more of a 3 star lodge

Unfortunately the worst hotel we stayed at in Peru. How it claims to have a 5 star rating is beyond me - it may have been one day, but it's now a 3 star masquerading as a 5. Pros - beautiful grounds - included breakfast and dinner Cons - very tatty all round, furniture is worn, stained and everything has a general run down feel - the 'pond' was filthy and thermal spring pools had a film - no blackout blinds in the rooms, just very flimsy privacy type curtains - bathroom dark with no lights and extractor fans with noisy bearings - the most surprising of all, very bad service in the restaurant and front desk. This is weird as everywhere in Peru is extremely welcoming, but check in and restaurant staff were extremely brusque. - 10am checkout! (Offered a late checkout when we were at reception with bags, a weird time to offer it!) - staff uniforms were tatty and stained, I wouldn't normally care, but do if it's claiming to be 5 star! - the "superior" room we booked was nothing like the pictures. Overall, very poor

they meet guests at the train station , this is great they offer delivering luggage to the train station which is great. it is possible to have lunch after checking out between the return from Machu Piccu and the train, which is great

Excellent property immersed in nature with great free activity like the orchid trail tour, the tea experience and more. The staff were very cordial and proud of their culture and natural beauty of their territory. I highly recommend this property to other travelers. Breakfast and dinner were offered and the choices were excellent.

Kind of like a lodge style of property on lovely grounds. At some times of year I'd wonder if bugs might be an issue, but it was nice when we went. Staff was amazing, very helpful. The picked up our luggage from the train and dropped it back off- first rate service. Breakfast and dinner were great. We enjoyed the tour of the gardens to see the orchids and learn about the birds.

Yes

No toiletries in room. Unlit stairs.

On the morning of October 1st we were caught in a heavy downpour at Machu Picchu and ended up completely soaked. Even though we had already checked out, we went back to the Inkaterra front desk in the afternoon to ask for help. The two ladies and one gentleman who received us were absolutely wonderful — warm, attentive, and very efficient. They quickly arranged access to the spa so we could take a hot shower, and the front desk kindly helped dry our coats and shoes. Thanks to their thoughtful assistance, we didn’t catch a cold after being drenched, and our trip continued smoothly. We are deeply grateful for their kindness and efficiency, and would like to extend our sincerest thanks to all three of them. Truly outstanding service that made a real difference in our journey!