索菲亞Juno酒店，Design Hotels成員 (Juno Hotel Sofia, a Member of Design Hotels)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Staff extremely helpful, nothing was too much trouble

Didn't eat breakfast but the dinner was excellent. Lots of locals in for dinner so obviously well regarded restaurant rather than usual hotel fare

Ideally located near the city centre. Staff very friendly and helpful. Overall the hotel and staff were first class

Beautifully appointed room and design, comfortable bed

Staff. Decline in service since our first stay at the hotel.

Very clean room. Friendly staff. Great experience.

What a great hotel. I couldn’t imagine staying anywhere else in Sofia. Professional, attentive, and friendly staff. Stylish and comfortable in the public areas and my room. Perfect breakfast. Good vibes all over.

Great location! Great staff!

Another great overnight stay at Juno for my wife and I, we had a king corner room which was huge and very comfortable bed.

Mixed feelings about my stay. I was really looking forward to staying in this hotel as the location and design is quite impressive. Moreover , I have chosen this hotel as a preparation and relaxation base before and after my wedding. During the check-in I mentioned to the staff that me and my husband would be getting married on the following day and that I expect people coming in and out from the room (make up artists,hairdressers, photographers etc). The person who dealt with the check-in only smiled. We were offered water,coffee or orange juice whilst being registered. Usually management tend to mark similar special occasions by sending flowers,cards or some sort of a treat to the room. This was not the case before,on or after the big day! The staff didn't initiate any day-to-day communication with us during the stay when entering or leaving the hotel during the stay. Upon checking out i had to wait over 20-25 minutes for someone to arrive at the desk During that period no one from the passing by staff asked me anything. I had to ask the barman to call someone as we had to leave. The barman called his colleagues but they had left their mobile phones on the desk where I was sitting, so unfortunately I had to wait another 10 minutes or so. We were not offered any refreshments during the check out. We were in a rush after waiting so long,so I didn't have time to give my feedback.With regards to the actual room, as first time clients we were accommodated in a room.