Queensway溫馨公寓 (Warm Apartments in Queensway)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

We paid for room with window. The window was to a stairwell below ground. Dead pigeon outside window entire 2 week stay. Asked for different room and never got one. Shower also had major leak.

The room was okay for what we paid for it, we didnt use the toaster, microwave or hob though. It is a West facing room with a lot of window so it gets very hot in the afternoons in the summer.

The location is pretty central, so it was the main advantage. Airconditioner worked very well, the kitchen has everything for a basic breakfast.

Le check-in a été pénible. Les appels téléphoniques pour avoir des codes d'entrée fut long et pénible (la voix de l'employé coupait constamment). Une fois arrivée à la chambre, les clés n'étaient pas dans la boite à clé comme on m'avait mentionné. J'ai dû patienter plus d'une heure avant d'avoir un employé venir m'apporter des clés. L'appartement très très chaud, nous avons demandé d'avoir un 2e ventillateur, sans succès. L'appartement est super bien situé, rue tranquille, près d'un métro et épicerie.

Great location but in need of a refurbishment - very tired

The overall experience was pretty bad. The room was not nice but it was decently clean. There is not staff on the premises so we had to wait when we arrived and they were not accommodating whatsoever. They seemed kind of mad when we asked for more towels despite the fact that they only gave us 3 towels for a room booked for 4. They had massive attitude over message. And then when they did deliver the extra towel, it was actually two bath mats and not a towel. The walls are also super thin and we had noisy neighbours. And there was no control over the temperature of the room so it was constantly freezing. Don’t stay here.

The location was perfect!! We were so close to alot of things like Kensington palace, london Paddington station and the museums. The apartment is perfect for what its used for, great ammenties, had everythkng in we needed and easy check in and check out! Will definitely be back!

Check in was flawed. We waited quite some time even though we gave the requested “heads up” on our arrival time. There was someone in the flat but on the phone for more than 10 minutes not realizing we were waiting outside. We tried calling texting and sending messages through the app. The apartment was ok but not suited for longer than a day or two. Supplied only 1/3 a roll of TP with no spare, no spare garbage bags so that we could empty, no towel to dry dishes. Door didn’t lock properly so had to take extra care whenever coming home or leaving, especially as on ground floor. Good location, easy for underground options and train.

It was ok

My stay in Warm Apartments was rather a pleasant experience. Great location, apartment in very good condition, comfortable, quiet, a well equipped functioning kitchen. Very responsive to my enquiries and requests. Highly recommended.