LETOH LETOH畢爾巴鄂 (LETOH LETOH Bilbao)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Ok - so the location is the only thing going for this hotel. Other than that - nothing. It’s pretty rundown, halls smell, hair in the corners of the room, bed is so small, pillows aren’t comfortable & flat but the AC is great! There’s no mini-fridge, no snacks, no microwave, no washcloths, no washcloths. There are NO amenities. I had arranged beforehand for extra pillows for my brother because of a cancer/surgery issue & he can’t lay down flat or could suffocate… the young girl at the desk said “No. Maybe tomorrow.” Seriously? That’s not ok and they were leaving the next day. I asked them to put my meds in the fridge and my meds carrier in the freezer, when I asked for them they gave me luke warm meds and said they didn’t have my frozen travel case, not ok, it takes 22 hours for me to get home and hundreds of dollars in meds are trashed now. I asked for help with a reservation, she said she couldn’t reach them & just show up. Again, not ok, same young girl, we were turned away from many places for “no reservations.” Then we asked for a taxi early AM, same helpless girl, said none were available because of a “festival,” so I asked for a private driver - again no - and told me to try Uber, seriously. But when we left in the morning the taxis were out front so she just didn’t try to set it up I guess. Stay at TAYKO BILBOA instead, it was flawless our first 2 days, exceptional hospitality. And definitely ask for earplugs, it’s a noisy corner in the heart of the party!

El cuarto extraño y oscuro. No nevera

Great location!!

This was an amazing location in the old town, very nice, modern clean hotel aesthetic and staff were so friendly. The bed was so comfortable in the room too which strong air-con.

Great hotel in the charming old city. Very walkable. I would definitely go back. Only reason the amenities got 4 stars is because there was no coffee in the room, but the cafe downstairs mostly made up for it. The hairdryer had a diffuser- which is a big plus for my curly hair! Staff was wonderful and spoke English and were patient with me as I practiced my Spanish.

Lovely hotel, very modern. Rooms nice and spacious. Was a bit noisy from the street outside but given it’s in the centre of the old town impossible to avoid. Would definitely stay here again.

As a solo traveler in Bilbao for the first time, I enjoyed my 3 night stay here. The location is ideal, in my opinion, and the staff were smiley and easygoing. My room was on the top floor, 406, and there was only a skylight (or sky window) and no other windows, so it felt a bit strange but it wasn’t a dealbreaker for me since plenty of light still came through. Some drawbacks: the walls are very thin; the elevator is extremely slow; and you should definitely make sure that if you’re staying at this hotel with someone that you two are very comfortable around each other because there is ZERO bathroom privacy in the rooms 😅

Lovely hotel and room, staying for 2 nights and downgrading room the 2nd night but the staff have been incredibly accommodating. Would happily recommend this hotel to others.

Great location right in the old town, convenient to Guggenhiem etc

The location is really great and staff were friendly and helpful. Downstairs Cafe made morning coffee super convenient. There was some noise in our room from surrounding businesses but that's probably to be expected. One thing to mention, the bathroom in our room was separated only by frosted glass. If bathroom privacy is important to you, this might not be your best option. Check room details carefully!