膠囊酒店 (Capsule Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

4 étoiles expérience magnifique personnel gentil accueillant

I found a nail in my capsule lol, the only problem honestly is that I didn't think it was clean, not even the bathtubs or the bathrooms, but the attention was excellent

The room felt a little dirty but otherwise very nice experienfe

Good

We were put in a capsule in the far end and it was a hot box in there that for the first night we had to book another hotel last minute. They said it was an air conditioning issue but they told the same thing to a couple who checked in the day before us but failed to fix it when they said they would. Not to mention that upon arrival, we had to find this out ourselves. The front desk lady did not bother to mention that there is an ongoing issue when she very well knew about it. It was very shady. Then we were told that they didn't have slides because people stole them? How is that our problem? We encountered 3 different people at the front desk and most of our complaints were handled by the lady with curls. She is on her phone 24/7 and paid no attention whatsoever and says whatever first nice thing that comes to her mind to "get us off her back". We were transferred to a better capsule the following day upon OUR request. None of this was communicated to the other front desk staff by that lady who handled our complaints. It was very evident because the other staff were confused when we mentioned that we are switching capsules. Some showers had empty body wash, the towels given to us had stains. Overall very poor experience. It's one thing to be on the phone on a night shift because it's dead but it's a whole other thing to be on your personal calls when you need to be helping guests during the day. They NEVER pick up phones, probably cause they're all on personal calls.

Nice to have something affordable in the Montreal core. The capsule itself is great, and the amenities are really well thought out, the only issue is that--when I stayed at least--the bathrooms weren't operational. They have a nice little snack room in the basement where you can purchase (self serve) coffees, snacks toiletries etc. again, the issue was that the dispensing machines weren't working. I'll stay there again for sure as I feel these were minor hiccups.

This is a nicer take on this type of hostel than I've experienced in other cities. This is exactly what is advertised - it is very minimalist, and for what it is, I think it's pretty well run. I stayed on a busy weekend and some noise does make it through the capsule but overall this felt like a good value, well-maintained and secure.

Great place to stay for late arrival and early departure. Place is clean and kinda silent, and the staff is very friendly.

Amazing experience. Loved it.

C'est vraiment très difficile de dormir (même avec des bouchons). Il y a un bruit constant d'allers et venues dans le dortoir. Je n'ai pas dormi de la nuit.