哈珀皇家保護區度假村 (Reserva Real by Harper)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Muy lindo apartamento, excelente ubicacion y muy limpio

Very friendly and helpful staff, convenient to grocery store and shopping, resources in the plaza

The location was excellent—only about 20 minutes from Punta Cana Airport, which was very convenient since my family and I were staying just one night before an early flight. The hotel and its amenities looked nice, but we had a major issue with the bed in the master bedroom. It came apart simply from sitting on it, making it unusable. When I called the front desk, I was told maintenance could look at it the next morning, which wasn't helpful since we were checking out early. As a result, I had to sleep on the couch. It was disappointing that such a basic issue couldn't be resolved.

Was given a room that was not cleaned or prepared. Then switched to another room where room safe was not working and could not be replaced or fixed.

Rooms were a little dirty not bad. Water didn’t get hot had to take cold Showers but other than that was a nice hotel.

I really enjoyed my stay. The staff was really helpful.

As a regular traveler, the property was nothing out of this world but the space in the room was nice. The shower could use better cleaning. There was no dish soap so there was no point in having a kitchen with dishes unless the expectation was to leave dirty dishes in the sink. The staff was nice. Overall the price wasn’t too bad for what you get. We only stayed there temporarily for one day so I cannot really can’t provide an extensive review as I typically do.

Staff was nice and accommodating

When traveling to the dominican, and using the Punta Cana Airport, usually spend the first and last night of the stay at Reserva. Price point is excellent, hotel is very clean, staff are very friendly, and there are four large pools to use. Restaurant, Pizzeria, and Cafe located on site For the most part, everything is exceptional. The two points that would lose marks, are that the hotel does not accept American Express, and if you stay in the F units, they back on to the main road which can be very noisy.

It was a pleasure staying at your property. The front desk staff was exceptional. Wander was amazing at check-in and very helpful with directions and information regarding the property and access to the room door. Hacell was superb, always providing outstanding service with a warm smile. He assisted me with my bags and suggested local food options. Willy & Carlos were very helpful assisting me with my bags upon my second visit same day I checked-out. I missed my ride back and return for one more night. Housekeeping does a great job, keeping all areas of the property fresh and clean. So glad I booked my stay with breakfast included. Great options and delicious food and service. The restaurant has a very mediterranean feel in my beautiful island! The property was very safe and more so, with the four locks the door has- I've never seen a door so secured in my life! I felt at home and very comfortable at this property so much, that I will stay here every time by travel needs permit.