麗笙臻選度假村，加勒 (Radisson Collection Resort & Spa, Galle)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Not my best stay and never screamed the VIP access benefits i get under Expedia gold/hotels .Com gold member. The staff never cleaned my room having requested twice. The inroom dining service and amenities are god slow and awful . Staff doesnt pick up the remaining utensils and never really responds to calls . Multiple reminders , in person requests are needed. A very unpleasant stay for the beautiful beach property they have. Could and should have gotten am upgrade I was eligible for cause the hotel was less than half empty yet they have an excuse of it being full and overbooked well clearly it wasn't cause the room was showing online on various platforms. So very disappointed. Giving them 2 stars out of 5 only for the beach overview and the spa. Everything else a colossal disappointment.

Had an amazing 02 night stay. It’s was our anniversary gateway and the hotel staff even arranged a surprise cake for us!

Prefer in every way

Rooms are small, half the size of other 5 star hotels. Bathroom is tiny, hardly any space. Hot water tends to run out after 10 minutes. Very unusual for a hotel of this reputation. Expedia also promised a $50 voucher for VIP access when I purchased the room. The hotel said this was not communicated to them, and Expedia said they cannot honour after I arrived at the hotel. Won’t be booking with them again. The only good thing was the beach was close to the hotel and easy access. Staff were excellent and very friendly too

Yes to all

The views , the setting and staff were excellent. What let the hotel down was attention to detail- our room had a cracked glass balcony which did not instil confidence. The lack of reliable hot water a was another poor aspect as was the indifferent housekeeping which we had to constantly talk to housekeeping manager about. The lack of response from the front desk and management until 11pm on night before departure with an alternate room was too little too late. To cap this on the last night key decided to fit out new rooms with drilling and cutting boards after midnight which again we had to call to complain sorry but this is not a 5 star quality hotel and the lack of empathy and professions by management as nd Radisson is extremely poor!

Staff at the hotel were really good.

Lovely hotel, staff was very good. Clean room, great breakfast. Only a 20 min tuk tuk ride to Galle. All around lovely, would recommend!

Hotel was beautiful, nice pool area with hot tubs, restaurant is fantastic food - rooms very nice Staff were fantastic especially bar staff Are is okay but Tuk Tuk’s are everywhere so no issues getting around Would stay here again

Clean room, good facilities however I needed later check out because the hotel was nearly empty but they declined. I stayed outside for 5 hours to catch my flight. However they provided change room and shower outside.