Emana Akatara

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

From arrival to departure, the staff was so friendly and caring! The spa was amazing and the staff was so great at all 3 of our services during our stay. The restaurant was also fantastic, with each dish being so well prepared. James, our driver each day was amazing. He did an incredible job showing us around and ensuring we were able to see all the sites and guides in a way that took care of us every step of the way. The room was amazing. Overlooking the rice fields with our own private pool and out door area to relax. I could not recommend this property more. Thank you all for a fab time in Bali

I’ll start with the warm welcome i received at the airport from James: He was very lovely and communicated effectively from the time of pick up til drop off at hotel. The staff at the hotel itself were also very lovely and communicated effectively with me, they were very attentive and made sure all my inquiries were answered. The room was amazing, lovely views, clean and spacious. The amenities were also really good, i spent alot of time by the pool. Breakfast was delicious and again staff at restaurant were also amazing ! I took advantage of the vouchers they offer and I did a couple of excursions/tours, one of which was with Bayu. Bayu was lovely as well, super attentive and knowledgeable during such tour, i was under the weather due to personal reasons but he still made the best of the tour. Next time im in Bali i will definitely make time to book with this hotel again.

I had an amazing stay here! The staff were so friendly and helpful! The pool was beautiful and not crowded at all. The daily breakfast included many options and could be ordered any time 7am-7pm which I really appreciated! The property was also beautiful and I really enjoyed the activities offered, especially learning how to make the Balinese offerings! Overall I had a wonderful experience, and would absolutely recommend!!

Helpful and polite staff and well kept and serviced rooms. We stayed in both a pool villa and a standard room and both were excellent with the pool villa being a stand out. A rough and somewhat dark road heading to the resort had us concerned, but this was short lived. A shuttle into town is available and a Grab into Ubud Palace area is anywhere from 30k to 75k IDR

The staff, food, and rooms are incredible. The spa is top notch. You just need to know you are at a place that is pretty isolated. But I would just hire a driver to get me wherever I wanted to go and it's super cheap. I will 100% be going back there. I loved it.

The hotel was lovely and clean the staff were so helpful and friendly especially Pulpa and Agus! I will definetly be back in the future!

We stayed 7 nights in the Emana Pool Villa and overall had a great time, though we spent most of our time exploring the island and culture outside the property. Our time within the villa was great; however, there were several issues that I think they can improve on to be a truly great property. First, our package perks were not fully explained to us, so we were always surprised with things that we were offered but also disappointed with things that we thought were included. Also, they would charge for small things such as adding caramel to my morning latte, which is typically part of a standard breakfast. We were also shown many drink menus that we could choose from but were never told about additional charges until after we had decided to order. They were also pretty reserved about providing basic amenities such as more than one roll of toilet paper or more than 2 towels. They also provide a complimentary shuttle to Ubud centre at various times of the day which we greatly appreciated; however, we were not informed that we must request the shuttle at those times and were stuck waiting 40 minutes in the blistering heat. There were also many small things that irked us considering the money we paid to stay. As some examples, they would turn off our AC when coming to clean our room and not turn it back on, we were always reluctant to eat at the restaurant as there were many ants crawling around the table and sometimes our plates, and also found many ants/grasshoppers in our villa

J'ai beaucoup apprécié mon séjour à cet hôtel. Le lieu était propre et les chambres etaient bien entretenue. Les membres de l'hôtel sont d'une gentillesse irréprochable.

all food was fantastic. just know that everything is outdoor-style. no ac in eating area. staff was terrific. rooms good, just understand bugs sometimes get in room, especially if you leave lights on, need to ensure you keep balcony closed at night if lights on location is a bit difficult with poor road access but worth it

Hotel was beautiful and the staff were amazing. Pool was nice and had a great view. Breakfast was delicious and plentiful. The location is a bit far from town but they had a free shuttle so we didn’t mind.