檀香山盧安娜熱帶度假飯店 (Luana Waikiki by Tropical Escapes Realty)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Very disappointed with our stay. The air conditioner was leaking throughout our room, creating a safety hazard and leaving parts of the floor wet. When we requested additional towels to deal with the water and for basic use, our request was denied. There was also no housekeeping service provided during our stay. To make matters worse, when we arrived, the shampoo, conditioner, and body wash in the room had already been used, which was extremely unhygienic and unacceptable. The lack of cleanliness, poor maintenance, and unhelpful customer service made this a frustrating experience. I would not recommend staying here.

Room was clean when we checked in. Location was convenient for restaurants and shopping.

Everything was great! Would definitely recommend. The location was excellent also

wonderful people. very friendly

Was kicked out of wine and cheese event because was told not part of hotel

Not enough toilet paper

Clean room. Valet parking was great, Staff was great. Definitely would go back.

Damaged items in room, dirty, no support from staff due to individual property ownership. No microwave, no housekeeping, no fresh clean towels. No access to hotel perks or amenities. Slow communication with host. Etc, etc…

The room had a missing light bulb where we couldn’t even turn on the light. The sheets had stains on them. They left empty shampoo, conditioner, and body wash bottles. And left the new ones in the middle of the tub. The microwave oven was dirty and had food stains in it. Definitely don’t recommend staying there. Especially for the price you pay, beware.

Close to the stores and beach. Quiet