七海飯店 (Seven Seas Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Not Family Friendly, Extremely Poor Experience I wish I could give negative ratings. Even one star feels too generous. I traveled with my family, including my parents and 1-year-old child. I specifically chose this hotel and paid extra for a suite with kitchen facilities so we could comfortably prepare meals for our child. This decision turned out to be a mistake. At check-in, we waited 3 hours past the official time with no queue management. Guests arriving after us were given rooms first. Despite informing them we had a young child and had traveled internationally, there was no urgency. We missed our planned evening. We had requested adjacent rooms in advance but were given rooms on different floors without notice. This made things very difficult with a toddler. The key card system was a mess. Only two cards were given for two rooms, and elevator access required them. When we requested another card, one of the existing cards was silently deactivated, causing repeated issues and multiple trips to reception. Extra beds promised in the booking were not provided at check-in. Several essential amenities didn’t work: * Washing machine * Intercom * Power outlets * Stove We had to repeatedly follow up with multiple departments. It felt like we were managing the hotel ourselves. Because of the power and stove issues, we couldn’t prepare food for our child. Even heating water was delayed by over 3 hours, which was extremely stressful.

Had a great stay in Seven seas hotel. Staff are accommodating especially the people welcoming in entering the hotel. Our room was big and comfy. We’ll definitely book here again the next time we’ll have vacation in Dubai.

The only thing positive in the hotel is the kindness of staff, otherwise the hotel maintenance is horrible, the sound of night club music that stay till 3 a.m, the alarm system sound, the doors of the rooms clack.

I was aware of paying the tourists tax was prepared for it, how ever i had to pay a 200 AED security deposit...Room was okay , amenities needs to be improved in the 4 nights i stayed i had the following issues, Bathrrom sink was leaking, i had to requests towels twice, toiletries i had to request twice, sink was bathroom sink was blocked reported early morning still was fixed in the afteroon.

Everything was fantastic

Great

Yes

Hotels are clean stuff well mannered and very friendly any kind of help clean the room everyday complementary water everyday refill excellent service

good

Customer service was good but room was not as clean as it should have been