Riverbend by Lowkl 度假村 (Riverbend by Lowkl)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

The location was great and the space was great for three ppl. The only thing is the bathroom gets really hot after a shower. There’s no vent and we couldn’t leave open the window but we would stay again in the near future.

Very nice and clean room! Host was very communicative

location is the best. it's the closest stay you can get, in the middle of the action, day and night, without having to pay a hotel chain prices. also very close to the free water shuttle stop, free shuttle bus to beach, and to the bus station that has a direct line to Sawgrass premium outlet. the only complaint is the noise level. the door lock is very loose so any noise from the outside, especially the rowdy guests coming back from their late night, is heard. the ceiling fan makes noise. the fan on the AC is loud. the walls are thin. not sure why 2 nights in a row, our TVs turned on by itself when the remote control was far from the bed. so wear earplugs and eye mask. the linen and towels are not of the nicest quality but it is what it is. I would definitely come back to stay again.

It was easy and very comfortable.

There is parking in the back if the front spots are taken. Also there could pitentially he a case of bed bugs in unit 10 as my wife was getting more and more bites that were very consistent of bed bugs. Definitely something to think about. Itherwise it was spacious and in an amazing location. Was a good place for the value and location.

The room was ok, you can tell the use over years. The front door knob\handle has a manual lock that was broken. Anyone that knew the code to the deadbolt could access the room without any way to stop them. Handle on the shower door is about to fall off. Most issues with Lowkl support, absolutely horrendous. Expedia had my travel dates correct, but Lowkl had different dates. Should have been an easy change, but after three days no changes could be made. Expedia had to book me one night somewhere else. The next day for check in at Riverbend, I texted Lowkl support asking for check in information and this is the text I got back. "We already sent you the checking details like 20 hours ago. Let us send you the info again." Unprofessional, Expedia should never do business with this property.

There was an exterior gate that I was not given the code for. The property did not look at all Like the pictures on line. The AC was so loud that I unplugged it! The mattress was so old that there was a dip on both sides. I slept in the middle

Crazy area- very difficult driving to property. Front door locked

Room was clean, but needed some obvious repairs. ie. door into back yard hard to open and close; area around air conditioner in poor repair; Didn't have any contact with the cleaning staff. We did have a call from the manager when we first arrived and she was very helpful

Horrible communication, check in process excruciating.