住宅飯店 (Residence Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Nice jet tub room , spacious, great location, lots of shopping and dining options walking distance including a farmers market and a mall. They gave the spa in the basement and I tried to book a massage but waited too long and they were booked up. They had a 45 min special for 35 Euro for hotel guests.

Good hotel for the price, spacious room and bathroom, delicious breakfast and free parking. The only caveat is our room faced the street with a train. I had ear plugs so didn’t bother me once asleep. Everything else was very good.

This hotel was great. It was affordable, and had everything we needed for our trip. We needed the parking, which allowed us then easy tram access to the center, and there is a supermarket and a good restaurant close by. The breakfast was pretty good, so no conplaints from us.

For a hotel that should be qualitty hotel my room Had so Many issues, none of the chanells worked on my TV ( answer was it is general issue ), my toilet did not flush strong enough, knob on the bathroom door is falling apart, Had to ask to change my room temperature tvice because you can’t personally change it, it Had to be done from the reception and it wasnt changed it was too hot in the room all night Had to sleep with a window open, the only thing that was good was the polite staff at the front desk and pretty good breakfast but I will not stay here again.

Location is perfect, direct tramway to railroad station or Ban Jelačić square. Perfect breakfast, parking near the building, only too hot in room because the control is not working - just sleep with window open.

Nice large room, and very helpful staff who changed are room to a quieter position. Very good amenities and hotel is close to tram stops which take you into central Zagreb.Breakfast is very good and also secure parking on site.

Our suite at Residence Hotel was comfortable and well-appointed, with a particularly nice bed that ensured good rest during our stay. The food served at the hotel was tasty and enjoyable. The staff appeared friendly, though we didn’t have much opportunity to interact with them beyond basic exchanges. One area for improvement would be the bathroom - there was noticeable limescale on the shower fixtures that could do with replacing or a thorough clean. I’d also suggest adding coffee and tea facilities in the room, as this would be a welcome convenience for guests. Overall, it was a decent stay with good fundamentals, but a few small touches could elevate the experience.

Breakfast was OK. Location was great. Easy acess to trams and buses. Good accommodation for the price.

Really small room. AC is centrally controlled and wasn't working at all, esp during the night when the room got too hot due to the bathroom heater. Front Desk said they will fix it but didn't even after multiple requests. No coffee maker in room or cups, we had to ask for them. This is a bad hotel, not worth it as there's other options in Zagreb, Overall Zagreb itself is not worth visiting - nothing to see or do. Best to skip it entirely, save money and time.

The room is nice comfort and clean. Good breakfast.