峴港格蘭德瑞奧城市飯店-路線飯店集團 (Grandvrio City Danang By Route Inn Group)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

The location is excellent, and the staff are very friendly.

I think this hotel is a very good hotel compare with other hotels with similar costs

Breakfast is very good

Great location. The staff are friendly and attentive.

Large public bath = no one seems to be using it Floors, corridors = old and not maintained Elevator = musty smell Bathroom drain = sewage smell There are problems with the building itself that cannot be addressed even by Japanese management. but, Customer service, cleaning, amenities, safety measures, etc. are met.

There is Japanese style hot spring. It is very relaxing.

Staffs were so well-trained, friendly, and helpful that I stayed there with very good feeling. Duty manager, team leader, staffs, everyone was very nice. 1. Window in the first room I got in had some gap between glass and frame so some noise from outside unit of refrigerator for hotel restaurant was a little disturbing. Then, their action was very quick. They sent an engineer to my room to fix the window problem even though it was at night. Even though he could not solve it perfectly at last, I was amazed by hotel's quick action and his nice attitude. On the second day, Ms. Kathy helped me find the most quiet room from some rooms available on the day by going around with me. 2. When my PC got power problem, male staffs at front desk were smart and found out which part had a problem. Then, they helped me find a cable for PC by telling me which shop to go and the price. Exactly at the shop, I got the one I needed. 3. A female staff at front desk kindly taught me that using taxi would be cheaper than Grab to go to and to come back from Hoian. If those staffs had not been that friendly, I would not have gotten that information. 4. All the staffs including front desk staffs, cleaners, maintenance engineers, and restaurant staffs was saying "Xin Chao (Hello)" to every guest whenever they saw any guest. Nice and cheerful feeling did I get by them. 5. Convenience store is just in front of the hotel. 6. Very easy to get taxi there. Highly recommended.

My room was nicely decorated and had a big TV with BBC World. The breakfast buffet had a wide selection of Asian and Western breakfast foods. I loved the silver dollar pancakes. The only thing that I didn't like was that if you want more coffee, you can't get it yourself from the buffet. You have to ask a waiter or waitress (and sometimes they're busy). A highlight of my stay was being served at the front desk by a staff member named June. She spoke good English and gave me useful tourist information, like which restaurants sell local dishes.

nice hotel, close to airport, cheap but with great facilities like pool and onsen, helpful and kindly staff !

Fantastic hotel. Great onsen. Excellent breakfast buffet.