聖若澤機場凱悦嘉軒酒店 (Hyatt Place San Jose Airport)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Let's first address the 'parking fee', it says you will be charged $22-$25 per day, who or what determines which you'll be charged? It cost us $49 to park at the hotel for 2 nights (which included a $1.50 per day 'service fee'. Next, we did not ask for an ADA room, yet we got one. The bathtub did not have a non-slip mat (was very dangerous) and the shower head barely covered my 5'1" height! With all the 'tourist' and other unexpected fees, we will NOT be staying with Hyatt again!

The room was very clean, the staff very friendly and helpful, we enjoyed the food specially the breakfast

The staff was amazing, I was very pleased with my stay here

Our car parked at the hotel parking lot, window was smashed broken while we stayed there overnight. The hotel Manager was very helpful to let us stay extra time while we get it repaired. I would like to suggest the hotel to hire security to patrol its property for the safety of their customers.

The check in clerk (I wish I remembered her name) really was amazing and helpful to me and my family after we had a very hectic flight back to SJC. She got us into our room right away and helped us to have a calming close to a busy day. Our room was neat and clean. We would definitely reccomend to friends and stay there again.

No rooms ready at 4:00, had to come back. Pool is NOT heated and slim picking on the breakfast items. Decent place but poor management.

Air conditioning gone bad

The staff was excellent! They answered all my questions and helped us get to where we needed. I appreciated the hotel shuttle to airport and the comfortable bed too! Thank you!

Room was very clean, and spacious. The desk agent, and the bartender lady, were very nice! Location is great, with only a short walk to Dennys, or gas station. The shuttle driver was also very nice.

Clean. Breakfast included.