聖海倫美居酒店 (Mercure St Helens)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Hotel very tired. Very strong smell for chlorine room very basic. Awful lighting

Great stay!

Nice hotel and free car parking ! Wasn't impressed with being forced to have £50 debitted to cover a 'Tab' even though told them i did 'not need one

Staff very helpful on check in and with directing you round the local area. Rooms were fantastic, very comfy beds. Ideal for town centre being so close.

Staff were very helpful Breakfast was lovely Close by to shops etc

Great staff very helpfull, clean and tidy and well equipped

First time staying here and it was excellent for the price point, especially with free parking. Rooms plenty big enough, clean, if a little dated but that is minor point only, food in the evening was good and reasonably priced, breakfast was also good. Would give this another look and stay again if on business in that area.

NA

Room smelt damp and musty. Windows don’t open and heating was on full whack when we got there leaving us unable to sleep with the heat, and air con took hours to cool the room down. Breakfast was awful, massive downfall since we were last there 8 months ago. Eggs were snotty, sausages were either not cooked enough or burnt and beans were watered down. Staff had kids running in and out and shouting made it really difficult to enjoy an already terrible breakfast. We left 2 hours before check out on our anniversary away as our stay was awful. I have never complained to a hotel in my life, but I feel it’s necessary for the awful stay we had.

Fab service and staff