櫻花公寓 (Sakura Apartment)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

first time in Melbourne, so I stayed in the perfect spot, nice and close to everything

The place was grotty - the front door was dirty and had smudge marks all over it - a regular wipe down wouldn't kill any one to do. It gave an impression of what will it be like inside. And yes the impression from the door confirmed it. The coffee table was old and had the under-the-table screws bulging the above surface. Floor and skirting was not well presented nor clean to the standard that the price charge should command! Towels need renewing. Fortunately, it was one night and not longer. I will miss this place on my next visit, despite it being in a great location.

Best property near Southern Cross station or Docklands or CBD. Perfect for stay. Well equipped with kitchen and all other useful items

Stayed 1 night in Melbourne CBD. Had water leaking from upstairs room through the led downlight. Maintenance came in and removed the downlight and put a cup in its place. The following morning, cup overfilled and spilt onto friend whilst they were getting ready. Pull out sofa bed was also damaged upon arrival.

Great location & super affordable 2-bedroom apartment. Parking a little complicated, as you have to get the key from check-in to access the parking - so where do you park when you do that?! Nice staff though, would recommend.

Very convenient. Could do with more cleaning. Cabinets with junk, mouldy chopping boards. Two bedrooms, 5 beds plus sofabed. But only 4 cups and glasses, inadequate cutlery. Does not have to be expensive, basic will do. TV is ancient. Take a streamer.

Plenty of places to eat out. Nice staff. Solid kitchen we did not use. Dirty utensils with hardened dirt, mouldy chopping boards, dirt on walls, no hand towels, no scrubber to hand wash dishes. And why candle holders on table without candles? Should candles be even encouraged? Should the gas stove be removed and replaced with portable induction hobs? But cleanliness. Costs nothing. And made me a bit uneasy. Will carry disinfecting wipes when I travel next. This time we left in a rush. Has a lot of wasted potential

Abysmal service from check in staff. First time I’ve ever been given the bird and sworn at by staff when I queried why the deposit was 500% of the room cost. This is after being told to be “patient” while waiting on the street for 30mins to be able to check in. You check in a cafe. There is no reception. This is not disclosed by Expedia. And then Sakura tack on more conditions after the booking is secured. Also not disclosed at the time of booking, but relied upon to deny a refund. A 6pm curfew to check in? Absolute disgrace - stay away at all costs. This is as dodgy as it gets.

Right across the road from Southern Cross Station. Nice pool. Rock climbing wall was fun the for kids.

Good that it was close to public transport. Double bed was a very small double bed. Good for 1 person. Flat screen tv couldn’t even get channel 7 cause it was so old. Balcony is enough for 1 person to stand and that’s it. Pool was ok temp. Not heated. Pull out couch my kid said was so uncomfortable. Good size fridge/freezer. Microwave would’ve been good if there was and microwave safe dishes/bowls. Dodgy table and chairs that I wouldn’t be eating on. Too unstable. Sorry but won’t be staying here again for that price.