Villa SERENO MOTOBU

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

This property offers transfers from the ferry terminal and bus station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 10:00 AM - 7:00 PM. The check-in location differs from the property location. Check-in location: [Pre-check in online]. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email within 7 days before arrival with check-in instructions and lockbox information. The front desk is staffed during limited hours. A virtual front desk provides assistance to guests. Guests are recommended to download the property's onestay mobile app before check-in. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and mobile payments; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room