邁阿密海灘洲際酒店 - 希爾頓 TAPESTRY 精選酒店 (Hotel Continental Miami Beach, Tapestry Collection by Hilton)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Front desk staff was great. Housekeeping excellent.

N

This stay was the worst experience with a hotel we’ve ever had. Major disappointment from what we have come to expect from a Hilton. First off, the pool was absolutely disgusting there was black gunk on the sides and trash floating around. No thanks for us! The front desk upon arrival was very pleasant and helpful. He was the only good experience of our stay. I’m allergic to down pillows and informed the front desk of this. I removed the 8 pillows from my room and was given a single pillow for my husband and I to share. The dining cards that they give you for $15 per guest per day are complete bs. The restaurant in the hotel refuses to accept them. The less than dog food quality food was $169 and we didn’t even eat it. The restaurant manager was as rude as it gets. I normally never complain but this was beyond what I was willing to accept. Corporate issued 15,000 points and told the hotel to reach out to me to refund our money for the stay and the disgusting food but we have heard absolutely nothing. I will say that the hotel manager was polite and understanding- but that didn’t change our experience. Don’t waste your time or your money here- you WILL regret it

Stayed only for one night, but it was nice and clean, good location near the beach and dining options

This is an older hotel but has been updated and maintained very nicely. Room was clean, no issues. There is only 1 elevator which allows a capacity of 5 people. The gym is very small and no water was available. The pool was clean and well maintained. Chairs, towels and water are available near the pool area. Staff were very friendly. Valet parking was $50/night. There is no self parking. There is a trolley stop across the street. This was useful since the hotel is not near the strip. I would recommend this hotel.

Staff was so great!! Room was clean, although it always smelled musty. Beach chairs, towels, sunscreen were all wonderful. Our live TV did not work the entire stay though which wasn’t great. Cute hotel and great location!

The staff was AMAZING! From calls to the front desk prior to arriving, checking in and checking out. Each staff person we encountered was friendly and helpful. The room was tiny but mighty. It was nicely updated and comfortable. The pool was cold and had a lot of debris in it, however, it was very windy the day we went to lay out. I would definitely stay here again.

Liked the decor and vibe of the hotel. Room was clean and updated to have modern look, if a little small. One Elevator was broken so had to use the stairs a lot. Not accessible if you can’t handle stairs. No parking is limited to drop off in the street. No breakfast buffet. Great beach access and restaurants close by.

Hotel looks great however there are quite a few issues once you “live” in it. Bedroom floors were filthy, rooms are not soundproofed at all, water pressure for showers was awful, charging sockets next to bed didn’t work on either side, lighting in room was too bright and not dimmable. Only one lift was working and it is small (5 persons) so at check in and out times you can be waiting a while. We booked 2 rooms and neither were the type of room that we had booked. No pool view and no bathtub.

This property only had one elevator working you had to lug your luggage up stairs to get to the elevator.. they elevators were tiny and the stair spelled like roach spray..