比爾錫霍夫酒店 (Hotel Birsighof)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

A very nice place, clean, simple room, everywhere well maintained, friendly helpful staff. Nice garden to have breakfast in and the hotel is in a good location, just outside the city centre (which means it's quiet in the evenings) but only 5-10 minutes' walk from the centre (depending how fast you walk). The location also affects the price, which was very reasonable. The only thing we would have liked to have - in view of the unusually high temperatures - was AC but other than that, wonderful!

Great location, comfortable rooms and friendly staff. I wouldn't hesitate to recommend this hotel to our family and friends.

Super location, walkable from train station. Nice area. Helpful staff team. High quality interior/ linen. Very nice room indeed. Plenty daylight plus shutters for evenings too Very good coffee! Will definitely use again

Very nice and convient hôtel

Good location early checkin great cafes close and great customer service

I cannot judge the hotel by itself but as a paying customer, I can provide an insight about how they consider their customers. I did book a room for one night and unfortunately didn't pay enough attention and book the wrong day (in Jun instead of Jul). I only realized it the morning of. I contacted the hotel immediately to apologize and let me know I won't be able to make it, and would like to book a room for the day I initially intended to. I took ownership for my mistake and thought that any decent management would be happy to book another night, and provide a small discount as a commercial gesture. I paid $170 for one night, they saved money as the room either wasn't used (so no costs involved in room cleanup, etc.) or were able to book the room to another customer, so if they'd offer me a $10-$15 discount, it would virtually cost them nothing, and I'd have been happy. Well that didn't happen. They ignored me. You'd also think they would call/email when a guest is no show, and the didn't either. I sent another email the same day. They ignored it again. Then I sent them a 3rd email a week later, which they finally answered to, offering a ridiculous $4 off my next booking, emphasing it was my fault. I know it is. I stated it twice already. But you either saved money or doubled your gains on that room. Offering a mere $4 to shut me up after ignoring me for a week is insulting. I therefore used my money to another establishment, that I hope, has more respect for their guests

Nice hotel thats very close to the city.

The room was comfortable but I did not realize there was mo air conditioning and the street was too noisy to keep the windows open. The hotel is in a neighborhood and I liked that. And it is still close to restaurants and shopping. The staff were very helpful but not great at giving directions

Stayed 3 days while attending a conference, we had to leave before the 7:30 breakfasts, but they accommodated us to get a coffee & a bite to eat before we left, plus called us taxis as we had a language barrier. Quiet, clean room. Staff was super friendly!!!

Everything was excellent. Reception at front desk so kind and gave key info on transportation and guidance for the Citi.