凱悦酒店達拉斯-瑞尤尼恩 (Hyatt Regency Dallas)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Beautiful hotel and even better price! We enjoyed our stay but didn’t get to use many amenities. We did go to the bar after our concert and had a snack and drinks. Wonderful stay!

The staff, especially Cathe'dral of housekeeping and the bartenders were exceptional. The Front Desk did mislead us about the availability of and access to taxis: They said that the Concierge could call one for us as needed. But there was no one at the Concierge Desk, when we needed a taxi. The Front Desk then told us to have the Valet get one for us. When I asked the Valet to call a taxi for us, he looked at me like I had 2 heads. Apparently, there are no taxis in Dallas, except for the self-driving WAYMOS or whatever they are called - I'm not ready to trust them yet. You're only real option is to call for an UBER or LYFT. This made us late for a dinner engagement as the whole process from 1st asking the Front Desk to getting into an UBER took about 30 minutes. Other than that 1 issue, everything else was great. One tip: unless street noise doesn't bother your sleep, ask for a room that does not face the highways as they can be quite noisy at night.

Fast check in. The hotel needs a renovation ASAP

Would stay again

Ok

I have stayed here before. i love the hotel, but I try to do the budget thing to save a few bucks on a routine stay and use a mid range hotel on a normal stay, but this was a good friend of mine's birthday. pleasure, not business this time. however....I was very impressed on my last stay. (stay on board with me before you get off from reading the rest of the review). I arrived a little late and didn't really have time to settle before meeting my friend. I needed to at least take a quick rinse before meeting up. I tried to get the shower going but it was an absolute train wreck. I was not able to find a warm water position and the pressure was nothing more than a summer breeze. I managed to clean up but this was not gonna work for me. on my way to meet up with my friend, I stopped at the front desk to bring the water pressure issue up to their attn. yay for the front desk ! they immediately jumped on the situation. immediate is an understatement because on the way back up to my room, STEVEN, who is a hotel engineer, was already on the elevator with me to resolved the issue. he looked at the shower and said that that it wasn't a quick fix. he used the my room phone to call to the desk to have me put in a different room. (I will consider it an upgrade because I got a view of downtown). Steven (sp) how helpful, funny, and courteous in helping me into my new room. it was almost a non issue. I mention this because this is the textbook definition of "service".

Room had a high pitch noise all day, self parking kiosk does not work, pool very small

Nice solid hotel

Everything was nice and clean

We love Hyatt Regency in Dallas, beautiful property and friendly staff, from the valet, front desk check in and the room attendants. Also, Ashley in the restaurant was awesome at breakfast, warm smile and very friendly.